**** * *** **, **********, MN ***** • 651-***-**** • **********@*****.***
PROFESSIONAL SUPERVISOR / MANAGER/ EDUCATOR
I am a results-driven, innovative, collaborative, knowledgeable, confident, forward-thinking professional that offers extensive experience in training designs, project management, process improvement, taxonomy, and analysis. I have over eight years of experience in manufacturing, pharmaceutical, and in education units. I am highly innovative, passionate, persuasive and articulate with the ability to achieve results others believed to be impossible. I am experienced in conflict management, employee empowerment, partnership building, and overall management.
CORE COMPETENCIES
Experience/Motivated Professional
Successful Project Manager
Competitive Strategic Planner
Exceptional Technical Skills
Exceptional Communicator
Experienced Market Researcher
Experienced with Allocation of Resources
Highly Creative and Innovative
Skilled Team Builder
Excellent Written/Verbal Skills
Excellent Process Improvement Skills
Skillful educator and facilitator.
Management Core Competencies
Prepare, Interpret, Manage Performance Reports
Exceptional Customer Relations Management with Vendors
Ability to motivate staff for peak performance
Create and Manage Teams
Project Management Core Competencies
Overall Project Management that encompasses turnover to delivery
Create project and account for documentation
Manage team, client communications and interaction
Project Implementation and workflow
Quality assurance of deliverables
Project follow up to key stakeholders
PROFESSIONAL EXPERIENCE
CNC Machinist
Daikin Applied. A manufacturer of energy-efficient commercial HVAC systems for heating, ventilation, and air conditioning. Owatonna, Minnesota. November/2015-March/2016
Operate expanding computerized machines.
Program machines according to production logs.
Check for quality in product and processes.
Carry out proper accounting of the duration and yield.
Coordinate the supply of materials with material handlers and also with the warehouse.
Operations Manager
Simion Cleaners. A Professional Housekeeping Company. Coon Rapids, Minnesota. September/2011 –August/ 2015.
Sought new clients and customers –four at the moment-we can only serve 4-5 clients now.
I sold the companies services in a skillful manner through customization of services to fit clients’ preferences.
I pursued customer satisfaction- evidence is in their trust in keeping their business with us.
I provided exceptional housekeeping service-training and audits.
I improved safety through back-benching leading to zero occurrences to date.
Sought client feedback after the first campaign and monthly-wise thereafter.
Coating Technician
Cima Labs. A Pharmaceutical Manufacturing Company. Eden Prairie, Minnesota. May/2005-November/2009
I analyzed and balanced exception reports between multiple systems of inventory records
I carried out analyzes pertaining to quality of manufactured products as per FDA (Food and Drug Administration) and partners’ specifications.
I conducted training units on monitoring and adjusting input controls via computers and hand-held devices.
Participated in validation of equipment, processes, and products.
Conducted weekly safety audits.
Trained new Associates on job functions and reviewed their daily work for accuracy and quality.
Carried out training seminars on how to operate complex coating machines.
Carry out change-over campaigns.
Carry out cleaning activities and allergen testing practices according to SOPs and cGMP regulations.
Machine Operator
Quality Ingredients Corporation. A Manufacturing and Drying Corporation. Burnsville, Minnesota February/2003-May/2005
Participated in new product development, testing, and validation
Supervised Mixing and packaging crews
Monitored sanitation processes
Conducted quality procedures of products and processes
Operated drying, packaging, and mixing machines
Supported Maintenance crew on Boiler operations
Trained and mentored new employees on proper operations of manufacturing machines
EDUCATION
Kenya Certificate of Secondary Education 1993
Hill Secondary School Eldoret, Uasin Gishu, Kenya
Associate of Arts, Liberal Arts 1994-1997
Des Moines Community College Des Moines, Iowa
Bachelor of Arts, Political Science 1999-2002
Iowa State University Ames, Iowa
Applications:
MS Office – Word, Excel, Access, PowerPoint, Publisher, Visio, Project,
MS Windows XP OS
Certificates
5 S Certificates from Cima Labs
CMQ/OE (Certified Manager of Quality/ Organization Excellence) Certificate of Completion
Six Sigma- Certificate of Completion.
SAP Proficient.