Customer Service Manager
Resume:
Sangeet Parashar
***************@*****.***
Education
Western University - London, ON BSc Major in Computer Science (Expected May 2018) Western University - London, ON BA Minor in Psychology (Expected May 2018) Skills
Great proficiency in interpersonal, intrapersonal, negotiation and analytical skills. Proficiency in Python and Java coding languages.
Relevant courses: Data Analysis and Interpretation, Accounting & Business Analysis, Business Ethics, Management and Organization Studies (Accounting and Finance), Introduction to Python, Java: Designing and Using Data Structures. Proficiency in Python and Java.
WORK EXPERIENCE
Western English Language Centre
Social Events Facilitator September 21st 2014 - Present
Coordinate details of events such as celebration of different cultural holidays, charity events, surprise parties, business meetings, and student appreciation events.
Calculate budgets and ensure they are adhered to.
Visit venue to plan layout of seating and decorations.
Coordinate and monitor event timelines and ensure deadlines are met.
Edit and design promotional materials.
Prepare presentations.
Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
Help with the process to adjustment process for international students in the WELC program.
Honorary Work Experience (Received a Cash Payment for Outstanding Involvement) Provincial Elections (Liberal Party) May 10th – August 15th, 2014
Administrating Data for possible votes through the Liberal Party's online website
Canvassing via Door to Door and phones
Supervising young prospects to become independent volunteers
Raising awareness of the goals of the Liberal Party of Ontario
Acting as the Communications' Assistant Manager and contacting Rogers, Bell Canada, Brampton Guardian and various Printing companies
University of Western Ontario
Administrative and Support Services September 2013- April 2014
Answer and direct calls regarding:
o Transcript ordering via website and in person
o Course registration (Special Permissions) and Course pre-requisites o OSAP and other financial aid (Bursaries and Work Study)
Display exceptional customer service while upholding the University Standards VOLUNTEER EXPERIENCE
Mercy Ships Western Ontario (VP Communications) September 2014 - Present
Forming lasting connections within the Mercy Ships as well as to our members through our Mercy Ship’s representatives.
acts as the first point of contact for media relations and connects the appropriate executive with interview opportunities.
responsible for Internal Communications, and serves as the primary contact point for students with shown interest in volunteer abroad.
References are provided upon request
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