Customer Service Sales Representative
Resume:
Crystal Taylor
**** ***** **** ***** **** 102 Tampa, Florida 33610 USA
********.******@*****.***
Rasmussen College Student
Objective
To gain an entry-level position utilizing education and training in business management. Looking for an opportunity leading to an eventual management position within a customer oriented company. I am a highly skilled Customer Service Professional with extensive customer care experience seeking employment opportunities in business management.
1
EDUCATION
Business Management, Associate of Applied Science Anticipated Graduation: January 2017
Emphasis: Business Administration
Rasmussen College, Tampa, Florida
1
SKILLS
Developed excellent written and verbal communication through interactions with customers.
Professional demeanor and attentive to detail.
Comfortable and confident public speaker; able to motivate others to action. Have frequently given presentations to large audiences.
Persuasive sales and presentation skills, honed through years of the phone, in-store, and Internet-based experience. Ability to create and maintain sales relationships with regular customers.
Gifted communicator with the ability to interact and form lasting relationships with colleagues and clients
Highly organized able to multi-task and accomplish multiple objectives.
Experienced with Microsoft Excel, PowerPoint, Access, and Word.
EXPERIENCE
Sales Representative October 2015 – January 2016
CPE Solutions Llc Tampa, Florida
Made outbound cold calls to financal professionals on an automated dialer
Provided continued education to CPAs, EAs, CFPs, CFOs, RTRPs and etc.
Demonstrated extensive knowledge about products and packages
Maintained a student mentality
Created and maintained sales relationships with new customers, contacting them for sales promotions and special offers, opening a dialog about the company and its products, as well as, building rapport with potential and past customers
Counter Attendant May 2013 - March 2014
Good Earth Meat and Seafood Inc. Tampa, Florida
Served 60+ customers per shift
Provide outstanding customer service, ensuring repeat business
Coordinate with manager to solve any customer issues
Demonstrated extensive knowledge about products and packages
Sales Representative September 2012 - March 2013
Dish Installations Riverview, Florida
Exceeded sales expectations regularly
Collected customer feedback and made process changes to exceed customer satisfaction goals
Taking daily inbound calls and key-entered orders, faxes, and back orders for assigned accounts and clients
Demonstrated mastery of the customer service call script within specified time frame, while addressing customer service inquiries in a timely and accurate fashion
1
Contact this candidate