Gloria Michele Price, CPC

**** **** ***

West Palm Beach, FL

561-***-****

aculy6@r.postjobfree.com

Health Information Systems Supervisor

Florida Community Health Centers, Inc. - West Palm Beach, FL

March 2009 to October 23rd, 2015

Responsibilities:

I am the supervisor for the Document Imaging Specialist personnel. My many duties include recruiting, orienting, training and evaluating personnel. Reviewed leave request, time cards and time sheets. Reviewed purchasing within the department. Handling personnel issues. Exercising leadership in promoting employee satisfaction, commitment and teamwork, by clearly articulating facility goals. Monitoring productivity by utilizing productivity reports and spreadsheets. Training employees on system functions within all departments. Running and distributing reports according to schedule or on an as needed basis. Perform and submit various audits to Director.

Maintain all six of the system libraries, Practice Management, Electronic Health Records, Electronic Dental Records, I2I tracks and ICS. Track and resolve open service tickets for all five systems. Maintain all login information for all 12 centers for all software and Eligibility and Benefits website programs. I assist with Software updates, Hot Fixes and test in development and prod environments thoroughly before implementation. Created "how to" and "cheat sheets" tools to all staff. Chaired the Corporate training, Scanning and ICD 10 monthly meetings. Contributed to the quarterly newsletter with training tips and was backup to Clinical Systems Supervisor in their absence. I am on the ICD 10 committee board for implementation, testing and training.

Before my promotion, I was responsible for billing and coding for 11 medical centers for Medical and Dental claims. I worked accounts receivable. Audited coding errors on claims before leaving the system. Created reports, closed month end and reported to the Patient Accounting and the Quality Improvement Directors for any and all errors. Worked with Area Representatives of Commercial, Children's Medical Services and all MMA's etc. in all counties with account receivables and established close relationships. HIPAA compliance knowledge, HEDIS, Meaningful Use and PCMH measures. I am ICD 10 Proficiency and have my certificate. I am also knowledgeable with the special contracting, reimbursement and billing requirements for a Federally Qualified Health Center.

Accomplishments:

Received special award for achieve a high level of collections and was promoted to Health Information Systems Supervisor.

Coder

Per Se Technologies - Port Saint Lucie, FL

March 2004 to April 2005

Responsibilities:

Team Lead Coder for radiology reports and evasive and non-evasive surgical radiology, Oncology and Interventional Radiology. I was Team Lead for several of their larger accounts. Responsibilities were coding from hospital reports, auditing and oversight of the Accounts Receivable team.

Accomplishments:

Team Lead Coder for several large accounts. I received a letter of accommodation from their corporate headquarters in Alabama. Always maintained a 98% proficiency rate for all coding reports and accounts.

Office Manager/Billing Coordinator

Gateway Medical Group, LLC - Okeechobee County, FL

August 1999 to March 2004

Responsibilities:

I was Office Manager, HIPAA Compliance Officer and Insurance Biller for a multi-practice group settings that included; Pediatric, Internal Medicine, Pathology, OB Gyn, and Basic Radiology.

Accomplishments:

I was able to collect several years (3 years) of back accounts receivable from Medicaid and several other insurances. I start out as a clerk and was promoted several times to Officer Manager and HIPAA Compliance Officer.

Education:

Indian River State College-Health Information Technology

2015 to Present with 4.0 GPA

Licensing:

CPC, Certified Professional Coder.

September 2006 to Present

Certified Medical Coder with American Academy of Professional Coders.

ICD 10 Proficiency:

April 2015 to Present

ICD 10 Committee at FCHC:

This includes implementing within the systems, setup, hot fixes, GEM's mapping with the system, training and testing within the NextGen system.

Skills:

Coding, Billing, IT, System CPT 4 setups, login setups, Software Library Maintenance in EHR, EDR and Practice Management, Testing software HotFixes, Excel, Word, Medical Insurance contracts, MMA's Dental Insurances, FQHC, PCMH Measures, HEDIS Measure, UDS Measures, HIPAA Compliance, Meaning Use Measures Stage 1 and Stage 2, NextGen, Medisoft, Meditech, Medware and HealthPro

Awards:

Employee of the Quarter and Special Recognition Award

References available upon request.

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