Richard Walters
Glen Burnie, Md 21061
*********@*******.***
*********@*******.***
Education
Associate in Insurance Services
Insurance Institute of America
Associate in Personal Insurance Lines
Insurance Institute of America
Associate in General Insurance
Insurance Institute of America
Experience
Property Claims Trainer
State Farm Insurance
July 1997 – Sept 2014
• Responsible for training newly hired Auto Estimatics Inspectors
• Auditing Work flow of an Estimatics Team
• Developing Training Needs for the Estimatics Department Collision Shop Manager
Len Stoler Auto Group
Jun 1994 – July 1997
• Responsible for the daily operation of the Collision Shop that serviced 7 manufacturers
• Developed business that kept the shop as number one in the 20 Group for Ford Motor Company.
• Increased Sales to over $350,000 per month while also increasing quality
Collision Director
Schaefer and Strominger Auto Group
• Responsible for overseeing 5 Collision Repair shops at different locations.
• Designed and managed the building of one of the largest collision repair facilities in Maryland.
Skills
• I-Car Platinum • ASE Certified