Troubleshooting Professional Experience

RESUME

RONY SARKER

PERMANENT ADDRESS:

A-**/82,KALYANI,P.O-BIDHANPARK

P.S: KALYANI, DIST: NADIA

PIN: 741235, WEST BENGAL

-Mail:**********@*****.***

CONTACT NO: +919*********/+919*********

OBJECTIVE:

I seek to apply my knowledge in a highly challenging and continuously growing Organization that can provide me immense opportunities to grow intellectually, technically and professionally in concurrence with its goals and objectives.

PROFESSIONAL QUALIFICATION

B.TECH IN APPLIED ELECTRONICS AND INSTRUMENTATION ENGINEERING FROM DR.B.C ROY ENGINEERING COLLEGE,DURGAPUR

B.TECH

SEMESTERS

UNIVERSITY

MARKS(SGPA)

8th

W.B.U.T

7.64

7th

W.B.U.T

7.62

6th

W.B.U.T

8.27

5th

W.B.U.T

7.86

4th

W.B.U.T

7.94

3rd

W.B.U.T

7.84

2nd

W.B.U.T

7.35

1st

W.B.U.T

8.23

Degree Grade Point Average/Cumulative Grade Point Average (DGPA/CGPA):7.84

ACADEMIC QUALIFICATION

SL.NO.

EXAMINATION

NAME OF THE COUNCIL/BOARD

YEAR

OF PASSING

DIVISION

&

PERCENTAGE

1.

Higher Secondary

(10+2)

WBCHSE

2005

1st (74.2%)

2.

Secondary

WBBSE

2003

1st(81.7%)

TECHNICAL SKILLS:

Language:

C,Data structure

Certification:1.Hardware and networking(A+&N+).

2.Knowledge in RHCE(Redhat linux 7).

3.Knowledge in CCNA

Professional Experience

Company: Embee Software Pvt Ltd.

Date of Joining – 24th September,2014

Client – BHARAT HEAVY ELECTRICALS LIMITED.

Duration – From 24th September,2014 till now.

Role – Junior assistant IT support &services.

KEY ACTIVITIES:

1 Maintaining Escan antivirus server,troubleshooting virus&update related issue,policy deployment,escan database backup.

2. Maintaining O365 cloud Platform with mailing system(Admin panel & user end).

3. Maintaining ADC server,WSUS server,IWSS server,Group policy management.

4. Maintaining &Monitoring WHATSUPP GOLD,NAGIOS,WIRESHARK,IP SCANNER,POLYCOM video conferencing system.

5. Desktop hardware and os related issue troubleshoot(windows&linux).

6. Ms Outlook troubleshooting.

7. Installing, configering Redhat linux,iREDMAIL,iREDADMIN,OPENFIRE, creating user id and password in squirrelmail, diskquota creation in redhat linux,content filtering and permission in squid proxy server in redhat linux.

8. Installed and configured various services DNS,DHCP,NFS,APACHE,SAMBA,

FTP,SSH,VNC SERVER,MYSQL,KVMvirtualisation,OPENVPNin redhat linux.

9.Managing lvm,process management,file acl,user&group management,yum repository configeration,shell scripting for cron jobs in redhat linux.

10. perform cut,sort,awk,scp,rsync related activities in RHEL.

PREVIOUS ASSIGNMENTS:

Company: Semaphore Techonologies Pvt Ltd..

Date of Joining – 27th February,2013

Client – DAMODAR VALLEY CORPORATION(DVC)

Duration – From 27th February,2013 till 20th September,2014

Role – Network Administrator.

KEY ACTIVITIES:

1. Work Experience with windows Xp/Vista/Windows7/Linux

2. Troubleshooting &fix windows&Linux operating system related issues.

3. Installation, Configuration & Troubleshooting of Microsoft outlook.

4. Installation, Configuration & Troubleshooting of scanner, printer.

5. Responsible for Virus & spyware solution on remote workstation.

6. Installation of windows server,dns,dhcp,ftp&Troubleshooting of virus related problems using Trendmicro AV.

7. Troubleshooting windows update related issues.

8. Identifying LAN faults & restoring the issue,creating vlan,monitoring switches,routers,acl in firewall,configering IPS&IDS.

9. Network share creation, Access & Permission issue troubleshooting in windows & linux.

10. Backup &Restoration of end user data.

11. Coordination with BSNL & DVC Headquarter.

Company: Worked as a Field Support Engineer in Sodepur Branch of Alliance Broadband System Pvt. Ltd from aug,2012 to feb,2013 as part of Hardware &Network training done from this ISP.

KEY ACTIVITIES:

1. Providing network & desktop support to the customer end.

2. Diagnosing LAN issues (Ping related issues, RTO, DHU, Unplugging)&fixing.

3.Maintaining &troubleshooting L1switch and MC(Media Converter)related issues causing inability to the user for accessing LAN connection.

4.Monitoring Optical Fiber Link(both main & backup)&fixing link failure issues.

5.Co-coordinating with clients & take required steps.

OTHER PERSONAL INFORMATIONS

DATE OF BIRTH : 24th OCTOBER,1987

NATIONALITY : INDIAN

RELIGION : HINDU

SEX : MALE

MARITAL STATUS : SINGLE

GUARDIAN/FATHER : SRI RABINDRA KUMAR SARKER

LANGUAGES KNOWN : ENGLISH, BENGALI, AND HINDI

HOBBIES : LISTENING MUSIC, INTERNET SURFING

DECLEARATION:

I hereby declare that the statement made above is true to the best of my Knowledge

DATE: ( signature)

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