IT Manager, Customer Service, Project Management, Network Systems
Resume:
Clayton A. Tew
Quincy, Florida 32352 *******.***@*****.***
Summary of Qualifications
More than twenty years of IT experience – including managing IT personnel, budgeting, purchasing, planning, maintaining in-house operations (ERP), vendor and contract management, and involvement with all phases of project management.
Over seven years experience managing Microsoft Exchange and Microsoft Servers, Network+ training, Security+ Training, and Departmental, Policy and Budget Management. ITIL Foundations certification (2014).
Macintosh and PC Computer hardware, software and printer expertise, LAN and technology infrastructure design and implementation experience.
Experience managing IT Personnel including hardware and software specialists.
Experience
IT Manager, Danfoss and Danfoss Turbocor Compressors, Inc. 8/2006-4/2016 Tallahassee, Florida
Maintain server, network and desktop hardware and software.
Establish and maintain vendor relationships, including contract negotiation.
Research and implement new and upgraded systems.
Create plans for and oversee technology projects.
Write and enforce IT Policies for DTC employees and Procedures for IT Department.
Manage IT Department, including personnel and budgets.
Court Information Systems Specialist, City of Flagstaff, Municipal Court 2/2003-9/2005 Flagstaff, Arizona
Collaborated to provide automation support for multiple courts in Coconino County.
Oversaw IT and project management, trained users in computer hardware and software use.
Director of Information Systems, Eastern Region, World Resources Company 6/1997-1/2002 Pottsville, Pennsylvania
Network Administrator, World Resources Company 6/1991-6/1997 Phoenix, Arizona
Education
Bachelor of Science, Arizona State University 5/1997 Computer Information Systems
Community Leader
Vice President, Mayer Library Board 6/2004-9/2005
Vice President, Springwood Elementary PTO 8/2008-7/2009 Treasurer, Mayer Elementary School PTO/PTA 4/2002-9/2005 Co-Chair, Schuylkill Leadership Association 10/2001-1/2002 Chair – Steering Committee, Friends of the Pottsville Free Public Library 5/1998-1/1999
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