Management Manager
Resume:
Kristel Mae Montilla Balba
Philippines, 4222
Mobile No.: (639**-***-****
Email Add: **********.*****@*****.***
PERSONAL INFORMATION
Permanent Address : 674 Dita, Cuenca, Batangas, Philippines, 4222
Birth date : April 15, 1986
Birth Place : Dita, Cuenca, Batangas
Height : 5'0" ft.
Weight : 121 lbs.
Sex : Female
Civil Status : Single
Religion : Roman Catholic
Nationality : Filipino
DEPENDENTS:
Father: Balba, Narciso Mendoza Birthday: September 3, 1959
Birth Place: San Nicolas, Batangas
Occupation: NONE
Mother: Balba, Susana Montilla Birthday: April 23, 1961
Birth Place: Dita, Cuenca, Batangas
Occupation: NONE
BROTHERS / SISTERS
Sisters: Balba, Karen Ann Montilla Birthday: October 6, 1984
Birth Place: Dita, Cuenca, Batangas
Civil Status: Married
Occupation: Employee
Balba, Kathrine Joy, Montilla Birthday: December 19, 1989
Birth Place: Dita, Cuenca, Batangas
Civil Status: Single
Occupation: Employee
Brothers: Balba, Kevin Bryan Montilla Birthday: January 28, 1988
Birth Place: Dita, Cuenca, Batangas
Civil Status: Single
Occupation: OFW
Balba, Kendrick Montilla Birthday: December 16, 1996
Birth Place: Dita, Cuenca, Batangas
Civil Status: Single
Occupation: Student
EDUCATIONAL BACKGROUND
Elementary Year [From] -
[To]
School: Col. Pedro Pasia Memorial School 1993-1999
Address: Dita, Cuenca, Batangas, Philippines
Secondary
School: The Mabini Academy 1999-2003
Address: T.M. Kalaw St., Lipa City, Batangas, Philippines
College
Course: Bachelor of Science in Hotel and Restaurant 2003-
2007
Management
School: De La Salle Lipa University
Address: Ayala highway, Lipa City, Batangas, Philippines
EMPLOYMENT HISTORY
Position: Management Trainee
Company: Burger King Maldives
Address: Ibrahim Nasir International Airport Maldives
Date: August 18, 2013 - May 22, 2015
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
. Taking orders from the customers, preparation of food, beverage and
desserts per order and servicing the order
. Maintain the Quality, Service and cleanliness standards in the outlet
. Assisting in transferring stocks from the reefers, dry storage to the
store
. Depositing cash in bank account as required and directed by supervisor
. Ensure all memos, notices and procedures are strictly followed and
adhered
Position: 2nd Assistant Manager
Company: Golden Arches Development Corporation (McDonald's)
Address: Mataas na Lupa, Ayala Highway, Lipa City, Batangas, Philippines
Date: August 2007 - May 15, 2013
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
. Ensures that guests receive products/services that are of quality
standard through proper management of people (crew), product and
equipment.
. Attends to customer needs (like assisting them to their tables and
cleaning tables for them )
. Ensures cleanliness and organization in the restaurant whenever on shift
. Helps out during operation ( working at the kitchen or even mopping/
sweeping floors )
Position: Front Desk Attendant
Company: JLJ Janitorial Manpower and General Services
Address: Paninsingin, Tambo Lipa City, Batangas, Philippines
Date: March 2007 - May 2007
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
. Assists guests with their needs and basic inquiries about the resort
. Tours guests in the entire resort and inform them with the basic features
and amenities of the resort
. Makes Billing Statement of a certain guest
TRAININGS / SEMINARS ATTENDED
Training Center: The Bellevue Manila Duration: November 20, 2006
Address: Alabang, Muntinlupa City to January 12, 2007
Title: Food Preparation
Training Center: Training and Learning Center Duration: May 24, 2008
Address: 3rd floor, F&M Bldg., Legazpi Village, Carlos to
May 27, 2008
Palanca St., Paseo de Roxas, Makati City Philippines
Title: Basic Shift Management
Training Center: Training and Learning Center Duration: August 11,
2008
Address: 3rd floor, F&M Bldg., Legazpi Village, Carlos to
August 15, 2008
Palanca St., Paseo de Roxas, Makati City Philippines
Title: Advanced Shift Management
Training Center: Training and Learning Center Duration: September 8,
2009
Address: 3rd floor, F&M Bldg., Legazpi Village, Carlos to
September 12, 2009
Palanca St., Paseo de Roxas, Makati City Philippines
Title: Effective Management Program
Training Center: McDonald's Lipa Ayala Duration: September 12,
2011
Address: Mataas na Lupa, Ayala Highway Lipa City to
September 12, 2011
Batangas, Philippines
Title: Basics of Customer Care
Training Center: Burger King Maldives Duration: December 12,
2013
Address: Maldives to December 13,
2013
Title: Basic Management Training
SPECIAL SKILLS / INTERESTS
. Skilled in major relevant computer applications like MS Word, MS Excel.
. Well-versed in oral and written English and Filipino.
. Reading and poem-writing.
. Singing
. Skilled in dealing with customers
CHARACTER REFERENCES
Henrik S. Hernandez
Operations Consultant
McDonald's Philippines
Tel. No.: +63-998-***-****
Evangeline Necio
Area Chairperson
HRM Department
De La Salle Lipa
Tel No.: (+6343) 756-555 loc. 232
Mr. Nikhil Hatle
Restaurant Manager
Burger King- Maldives
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