Customer Service Care
Resume:
Usama Nadeem
Address .
Residence
Telephone (
Residence
Mobile
Personal
***********.**@*****.***
Office
Objective
To work for a reputable organization for its further success and growth by applying my knowledge and experience and as a result achieve personal and professional growth, contributing positively towards the objectives of my employers.
Professional and Academic Education
Particulars
Year
Institute
MBA + MPA
2012
Holmes Institute.
Bachelors of Commerce (B.Com)
2008
Karachi University
Higher Secondary School Certificate (HSC)
2006
Institute of Business Education (TSA).
O Levels
2003
Habib Public School
Experience
Period
Organization
Department
Designation
January 2016-Present
Couriers Please Pty Ltd
Customer Service
Customer Service Frontline.
20th December2013-Dec 2015
Museum Kiosk
Console Operator
Cash Till
July 2013-November 2013
Platform 28
Kitchen.
Kitchen Hand.
12th Sep 2011 till June 2013.
DHL Express Pakistan
Customer Service.
Promoted to Customer Care Executive Back Line.
July 07 2008 to 12 Sep 2011
DHL Express Pakistan.
Customer Service.
Customer Service Executive Front Line.
IT Proficiency
Proficient in MS Office applications
Personal
Marital status: Married
Date of birth: December, 03, 1986
NIC No: 42201-9119280-5
Nationality: Pakistani
Languages: English & Urdu
Extra Curricular
Participated in debates, playing cricket and other like contests at school level.
Availability
On request
Geographical Work Preference
Can travel abroad for official assignments.
Acheivements
Agent of Quarter 4 (3rd Position) in 2008.
Agent of Quarter 1 in 2012.
Agent of Quarter 2 in 2012.
Agent of Quarter 3 in 2012.
Agent of Quarter 4 in 2012.
Agent of the year in Customer Care section for 2012.
Agent of Quarter 1 in 2013.
Contact this candidate