Customer Service Sales Representative

Eashan Jhamb

Telephone: 647-***-**** Email: ***********@*****.***

SUMMARY OF QUALIFICATIONS

An aspiring business leader, strategic thinker and experienced problem solver.

Always brings enthusiasm to any project or situation which enables the building of effective relationships with co-workers, customers, and clients.

Experienced in project management, customer service, public speaking, sales

Proficient in Microsoft Office Suite: Word, Excel, Outlook, Access, Photoshop, ArcGIS, and HTML.

EDUCATION

Wilfrid Laurier University Expected Graduation in 2019

Honors Bachelors in Business Administration program Co-op

Averaged a 10.2 GPA in first year.

Received an entrance scholarship, for receiving a 92% average in graduating year, 2015.

WORK EXPERIENCE

Receptionist and Customer Service Representative, The Hub (September 2015 – April 2016)

Responsible for providing document processing services to the students of Wilfrid Laurier

Interacted with hundreds of customers on a daily basis and ensured total customer satisfaction

Sales Representative and Receptionist, Markville Fitness (January 2013 – January 2016)

Developed exceptional customer acquisition skills by averaging $2000 in sales daily.

Engaged with over 200 members a day to promote new deals and features of the facility.

Developed strong communication skills while attracting new clients using direct selling methods.

Entered and edited client information into the management’s database daily

Camp Counselor, Camp Green Acres (June 2012 – October 2012)

Developed planning skills while organizing socials for Camp Counsellors.

Consistently participated in camp events to display enthusiasm.

Completed a one-month Leadership-in Training program.

Math Instructor and Data Entry Clerk, Kumon Math and Learning Centre (May 2012 – January 2015)

Demonstrated relationship-building skills by delivering progress reports to parents.

Interacted with over 300 students on a daily basis and developed learning plans for each unique student.

Responsible for entering data accurately into Kumon database

LEADERSHIP EXPERIENCE

Vice President, Golden Speakers Club (September 2015 – present)

Organized weekly public speaking sessions designed to help students improve their communication skills.

Facilitated a marketing campaign over social media and through information booths.

Inspired hundreds of students through motivational and impactful speeches.

Philanthropy Director, WLU Community Outreach Council (October 2015 – present)

Researched, identified and secured potential donors including individuals, groups and foundations.

Lead a team of executives to organize various philanthropic events at Wilfrid Laurier University.

Raised over 2000 pieces of clothing that were donated to OneRoof Waterloo

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