MODEST ADAMS

** *. **** ******

Maywood, IL *****

312-***-****

OBJECTIVE

Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. A position as a team-player in an organization where I can maximize my many years of customer-service experience in a challenging environment to achieve the corporate goals.

EXPERIENCE

8/2015 – 1/2016 Tribune Direct Northlake, IL

Machine Operator

Received, stored and distributed goods

Sorted, Loaded, and unloaded shipments

Packed and unpacked orders as and when instructed

Pick, pack and dispatch goods

11/2014 – 4/2015 World’s Finest Chocolate Chicago, IL

Administrative Assistant

Prepared and organized paperwork and other materials as needed

Collected and coordinated the flow of internal and external information (Financial and Accounting Documents)

Filed, photocopied, scanned and faxed documents in preparation for audit

8/2013 – 1/2015 Weather Tech Bolingbrook, IL

Machine Operator

Loaded, aligned and operated machines

Maintained quality and quantity with strong sense of accountability and high standards

Followed production instructions of supervisor to ensure quality

1/2011-7/2013 Lacoulton J. Wall & Associates Maywood, IL

Fielded calls from clients with questions or concerns and directed them to the appropriate legal staff for advice when needed

Directed support of legal staff

Performed General administrative duties, including maintaining Law Firm files, ensuring that all materials were scanned to the server and client files were properly maintained

Coordinated calendars for legal staff

EDUCATION

2008 ServeSafe Chicago, IL

Food and Sanitation Certificate

2013 The office college of technology Chicago, IL

Medical Terminology Certificate