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Customer Support & Technical Support Specialist

Columbus, OH
... & Platforms: Windows, macOS, Linux, Microsoft 365, POS Remote Tools: VPN, RDP, Citrix, Slack, Teams Help Desk Tools: Zendesk, Salesforce, Remedy, ServiceNow IT Tools: Active Directory, Pulse Secure, PeopleSoft Documentation: SOP creation, technical ... - Jun 29

Senior IT Program Manager with 30-Year Expertise

Columbus, OH
... Retirement project Successfully implemented four web-based projects using the J2EE platform, following Agile SDLC to develop prototypes for interactive design and construction: Password Hashing, ID Secure, PC Safety Plus Canada, and New Datapass II. ... - May 30

Systems Administrator - IAM, Intune & Entra ID Expert

Columbus, OH
... • Microsoft Entra ID (Azure AD), RBAC, IAM • Active Directory & Group Policy • SCCM, ServiceNow • Cisco Networking ... International University 2021 – 2023 • Associate of Science in PC Maintenance Technology Penn Foster College 2016 – 2017 ... - May 18

Junior IT Security Analyst with SIEM & IAM Expertise

Columbus, OH
... Wireshark Cisco IOS ● PowerShell Python Java JavaScript Bash Scripting Automation ● Microsoft 365 Administration Active Directory Jira GitHub Agile Certifications ● CompTIA Security+ (May 2026) ● Splunk (May 2026) ● CompTIA A+ (June 2024) ● Google ... - May 13

Cloud-Customer Engineer

Columbus, OH
... CERTIFICATES • Google IT supports Professional Certificate • Lenovo PC Service Technician • AWS Cloud Practitioner • Linux ... Windows and Linux servers • Set up and managed Active Directory, user accounts, and group policies • Performed server ... - Apr 16

DevOps Engineer - AWS, Kubernetes, Terraform Expert

Columbus, OH, 43235
... Implemented role-based access control (RBAC) with Azure Active Directory (Azure AD) and Azure IAM policies, ensuring secure access management and compliance with organizational policies. Automated Azure Managed Disk snapshot creation and lifecycle ... - Apr 05

Technical Program Manager and Application Owner

Columbus, OH
... SENIOR HELPDESK ANALYST And TEAM LEADER Duties included first level problem determination and troubleshooting of PC, Server, Network, Data Security (ACF), and Mainframe problems. Escalation of problems to second level support groups, overseeing PC ... - Mar 31

Technical Help Desk Specialist Resume

Columbus, OH
... Center Settings HIPAA Awareness & Data Confidentiality Practices ServiceNow, Salesforce, Autotask, Service Desk Plus Active Directory & Desktop Support Office 365 & VPN (Global Protect) AWS Console & Cloud Monitoring Windows & Limited macOS Support ... - Mar 21

Senior Technical Support Engineer with 15+ Years Experience

Canal Winchester, OH
... temp with Sophisticated Systems Alliance Data June 2013 to October 2013 PC Technician Summary: Hardware and software ... * Performed troubleshooting of user accounts using Active Directory in Windows Server 2008. * Performed troubleshooting of ... - Mar 13

IT Professional with Diverse Tech & PM Skills

Hilliard, OH
... identify types of Malware, Classless IP Addressing LAN WAN Virtualization Installation Configuration Adaptability Active Directory Delegation Documentation Troubleshooting Safety & Security Networking Team management Firewalls & Antivirus Technical ... - Mar 12
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