Customer Service Data Entry
Resume:
Molly E. Kiser
Valley, Al *****
Cell: 706-***-****
Email: *********@*****.***
SUMMARY OF QUALIFICATIONS
A highly organized, military veteran who is a team player that excels in multi-tasking.A detail-oriented professional with over 10 years’ experience in logistics, supply management and customer service. Superior research and analytical skills with the ability to identify discrepancies or determine best fit to achieve organizational goals and objectives. Methodically capable and confident under stressful conditions and constraints with a dedicated work ethic.
EDUCATION:
Bryant and Stratton Online, current
Virginia College at Birmingham/ Medical Office Administration; 2011-2012
Clinton County High School- Albany, KY; Diploma 1999
TECHNICAL TRAINING/CERTIFICATIONS:
Standard Army Maintenance Enhanced, Ft. Bliss, TX 40 hours; 2009
Unit Movement Officer Course, Ft. Bliss, TX, 4 weeks; 2005
Property Book Unit Supply Enhanced Course, Ft. Lee, VA, 4 weeks; 2005
Primary Leadership Development Course, Ft. Drum, NY, 4 weeks; 2005
Advanced Individual Training Course, Ft. Lee, VA, 9 weeks; 1999
SPECIAL QUALIFICATIONS:
Property Book NCOIC; Property Book Personnel Trainer
Key Control NCOIC- Key Control, Training Room
Assist Unit Movement NCO
Microsoft Word, Excel, Power Point, and Outlook
Property Book Unit Supply- Enhanced (PBUSE)
Unit Level Logistics System-Ground (ULLS-G),
Federal Logistics Record (FEDLOG); Parts Tracker
Logistics Integrated Warehouse (LIW)
Army Master Data File ARIMS qualified
CLEARANCE:
Secret Clearance- granted November 2009 (Inactive)
PROFESSIONAL EXPERIENCE:
Seedson INC
Supervisor
Current
Material Planning, verification sub parts, semi for production, hardware components
Cycle counting, physical counts, audits, adjustments and send out reports, accurate data
Root cause and implement corrective actions for issues pertaining to miss-shipments, low production monitor hourly
Ensure equipment, operating properly
Making locations available for all items supplied to customer. Monitor the finished goods hourly.
Material, semi, sub parts, hardware monitor low levels report to management
Breakdown cases for materials to ensure part availability
Layouts for materials according to line side locations.
Log all production down time, log all issues in daily report.
Monitor scrap bins determine responsibility.
oBag each shift, to meet on the bad parts with managers, put countermeasure in place to resolve the issue.
Maintain a clean work area daily
MacLellan International Services
Group Leader
May 2014- July 2015
Responsible for the training, safety, and development of 11 to 25 personnel
Conducts safety audits and safety improvements to better customer relations
Provides production support for KIA paint shop.
Key control supervisor
BAE Systems- Ft. Benning, GA
SAMS-E Specialist/ Supply Supervisor
Feb 2010-March 2011
Responsible for ensuring up to date programming is installed on all systems.
Established working relationship with the post source of supply and higher Source of Supply (SOS)
Conducted disk drops to higher SOS along with turning in and receiving parts.
Provided and maintained the Commanders Exception Report and the Commander's Financial Report for the entire platform.
Tracked all parts ordered and established a tracking system with the APM HBCT for the ESDs that were over thirty days.
Ordered Class II, III, IX. Preformed recons thru the SAMS-E for Class IX items.
Created and maintained a filing system for all documents IAW ARIMS filing system.
Maintained all parts incoming and the turn in document register for all recoverable parts.
Maintained key control for all vehicles and buildings.
Established and maintained all service books for three platforms.
ManTech International Corporation-Ft. Bliss, TX
Data Entry Clerk/Property Management Specialist
Oct 2008-Feb 2010
Responsible for maintaining inventory of all levels of tools and equipment, assisted in the research and preparation of requisitioning documents for supplies and "Off-Line" requisitions for the company.
Ordered, recorded and attained materials and/or equipment procured through Army Unit Supply.
Prepared supply requests and successfully maintained accountability of all recoverable items.
Recorded, maintained and executed the return of excess or unserviceable parts and equipment.
Maintained and recorded cancellations, modifications and status of requisitioning documents.
Prepared shipping documentation, record and inventory all incoming/outgoing shipments.
Successfully conducted inventories and maintained nine (9) different hand receipts equaling to over two hundred and forty five million dollars.
Responsible for the work and administrative capabilities of two employees without mishap.
HCI Solutions- Ft. Bliss, TX
Logistics Specialist/Data Entry
Aug 2007-May 2008
Conducted physical inventories, performed inventory tracking, daily audits and prepared necessary documentation (automated and manual) to account for property through hand-receipt holder level.
Communicated through reports the results of cycle counts and physical inventories to the team leads.
Researched and resolved discrepancies related to physical inventory.
Complied with Army standardized supply regulations, policies, and procedures or other applicable guidance relating to receipt and/or issue of stock or property.
Knowledgeable of Property Book Unit Supply Enhanced (PBUSE) system menus and data entry screens with the ability to perform a range of related standard and non-standard clerical assignments to resolve recurring problems.
U.S. Army- Ft. Bliss, TX; West Point, NY; and Camp Humphries, Korea
92Y20G3 SGT (Supply Specialist)
July 1999-July 2007
Served as the Unit Supply Sergeant responsible for the request, receipt, issue, and accountability, of individual, organizational, installation, and expendable supplies and equipment; operates unit level computer (ULC).
Scheduled and performed preventive and organizational maintenance on weapons and other sensitive items.
Posted transactions to property books and transaction files.
Initiated financial liability investigations of property loss (FLIPL).
Responsible for $4.7 million worth of organizational and theater provided equipment.
Responsible for the training and personal welfare of assigned soldiers.
AWARDS:
Army Good Conduct Medal (2)
Army Commendation Medal
Army Achievement Medal (3)
National Defense service Medal
Korean Defense Service Medal
Global War on Terrorism Service Medal
Army Service Ribbon
Overseas Service Ribbon
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