Posting

Leonte' Harris

*** **** ***** ***** *** Apt F**

Greenville, SC

912-***-**** ************@*****.***

Skills and Qualifications:

ØWell-organized and efficient.

ØQuickly learn procedures and methods.

ØPleasant speaking voice.

ØOrganized and efficient.

ØHonest, friendly, outstanding communication skills.

ØEnjoy working with people.

ØEfficient and courteous.

ØDependable - can work without supervision.

ØComputer literate - can quickly learn new software.

ØCommitted to assisting others.

ØAble to work under pressure and meet deadlines.

Experience:

American Blanching Company Fitzgerald, GA

Quality Assurance Lab Tech 04/2014 to 08/2015

Collected samples from machines, gathered samples from carts and received samples at work station.

Recorded information regarding samples on company forms and identified samples with tags prior to testing.

Recorded results of tests, compared results with company standards and reported variations from standards to lab supervisor.

Gathered samples from the machines in a timely manner.

American Blanching Company Fitzgerald GA

Customer Complaint Rep 08/2015 to 02/2016

Investigated customer complaints about merchandise, service, billing, and credit rating and followed up on recommended adjustments to ensure customer satisfaction.

Examined records, such as bills, computer printouts, microfilm, meter readings, bills of lading and related documents.

Conversed and corresponded with customers and other company personnel, such as billing, credit, sales, service, and shipping personnel, to obtain facts regarding customer complaints.

Examined merchandise and other pertinent information to determine accuracy of customer complaints and to assign responsibility for errors.

Recommended to supervisor improvements in product, packaging, shipping methods, service, and billing methods in order to prevent future complaints of similar nature.

Education:

Fitzgerald High School Fitzgerald, GA

High School Diploma 2009

South Georgia State College Douglas, GA

Associates of Pre-Allied Health 2012

References: Available upon request

Contact this candidate