PROFILE

Result-driven warehouse supervisor with extensive experience in logistics, quality control and process improvement. Demonstrated expertise in reducing costs, increasing revenues and minimizing employee turnover, in both unionized and non-unionized environments. Supervisory style based on team building, coaching and training. Proven skill in negotiating with vendors and increasing production with existing staff.

Main skills and competencies:

Container de-stuffing.

Yard, receiving and shipping door management.

Inventory Control (including cycle and API counts.)

Order Picking, material handling, loading and unloading of all kinds of product.

Scheduling, cost controls, OT allocations.

Multi-level container packing, OEM material receiving, marshalling and distribution experience.

Professional Experience

Dollarama LP 2010-2015

Operations Supervisor for Warehouse 2 and the Distribution Center

coaching and team building for employees and workers

conversion of manual warehouse inventory to a computerized inventory in 2012

managed and controlled suppliers and service companies for all motorized warehouse equipment

managed all general contractors for the building.

Kuehne & Nagel Ltd. (dedicated contract to Nortel and Flextronics) 1990-2009

Operations Manager (Warehouse) (2006 to 2009)

Positions held: Forklift driver, Customer Service Rep and Warehouse Supervisor (1999 to 2006)

company training facilitator (coaching, team building, company philosophy, conflict resolution)

responsible for order fulfilment, order packing, shipping and receiving. Both domestic and international clients

Maintained shipping productivity, employee scheduling during The Nortel shut down of 2008 to 2009. Maintained on time deliveries to clients as Nortel downsized.

TNT KWIKASAIR and TNT ALLTRANS 1977-1989

Positions held: Forklift driver, dock man, evening dispatcher, lead hand, loading dock foreman.

Education

B.A. in History at Concordia University (2 years attendance)

DEC Dawson College Social Sciences

Professional Development

Certified Company Training Facilitator for Kuehne+Nagel in 2004: team building, coaching and communication.

Certified in First Aid; meeting all CSST requirements valid from 2014 to 2017

Certified machine operator (forklifts, transpalette) for the above mentioned companies.

Technical skills

WMSs (warehouse management systems)

-GPSM

-Baan IV and V, (given super user status, to correct user errors.)

-SAP (WMS systems) for desktops and RF scanners.

ASN 400s (given super user status, to correct user errors)

Various in-house Internet tracking systems for tracking warehouse inventory, delivery statuses, value of freight/merchandise shipped or to be shipped and other tracking tools.

LinkedIn:

https://ca.linkedin.com/in/normstarkey

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