Warehouse Manager
Resume:
Wellford, SC *****
*******@*****.***
PJ RAFFERTY
PROFESSIONAL ACHIEVEMENTS
PRODUCTION & QUALITY
Maintained a quality rating of +99% in multiple environments for the past 3 years (Shipping Accuracy, Inventory Control, and Embroidery Production)
Maintain on time shipping rating of +99% for the past 3 years
SAFETY
Zero Lost Time incidents for the past 3 years and Zero OSHA Incidents for the past 5 years.
SKILLS
Proficient with Microsoft Office Products (Windows 10 and Office 365)
Power user of multiple WMS and RFID systems
Understanding of Great Plains and Sales Pad ERP systems
Excellent written and verbal skills
Experienced Leader (5 years supervisor experience, 5 years manager experience)
WORK HISTORY
WAREHOUSE & FACILITIES MANAGER, FRESHWATER SYSTEMS, INC - GREENVILLE, SC
November 2014 – April 2016
Implemented WMS client for 2 accounts (+10,000 part numbers, +15,000 pick locations and +7,000 reserve locations). Trained employees on how to use RFID system and how to navigate WMS. Developed and tracked Warehouse KPI Metric’s in multiple areas (Picking, Shipping, Receiving, and Inventory Control). Maintained building cleanliness and maintenance (60,000sqft warehouse, 5,000sqft office), maintained grounds mowing, landscaping, and other activities using warehouse workforce. Reported multiple KPI departmental data (Warehouse, Purchasing, and Customer Service) to upper management weekly in meetings. Managed work flow volume for same day shipping with a 6:30pm cutoff on website – orders had to ship by 7:30pm.
ACCOUNTS MANAGER, WAREHOUSE SERVICES, INC - PIEDMONT, SC
April 2014 – November 2014
Account manager for multiple operations (9) in Greenville area. Ranging from 1 FTE to 50+ FTE. Tracked P/L statements along w/ submitting all invoicing to Accounts Receivable. Direct client relations on workload forecasting, cost out opportunities, and RCCA process.
EMBROIDERY MANAGER, WAREHOUSE SERVICES, INC - PIEDMONT, SC
July 2012 – April 2014
Manage embroidery operation that has multiple nationwide clients with seasonal volume. 24/7 operation with staffing levels that would go from 24 FTE and adding an additional 30 Temporary staff during peak seasons. Volume spikes would go from 35,000 units to 80,000 units monthly during peak season.
OPERATIONS / PRODUCTION MANAGER, WAREHOUSE SERVICES, INC – PIEDMONT, SC
November 2011 – April 2014
Manage multiple small pick, pack, and ship warehouse operations in the apparel and accessory industry. Operations would have 5 – 25 employees. Managed production planning for accessory, purchased supplies for production (hardware and soft goods).
SHIPPING SUPERVISOR, WAREHOUSE SERVICES, INC – DUNCAN, SC
August 2006 – November 2011
Supervision of 40+ employees for fast paced pick, pack and ship worldwide client. Large swings in demand during seasonality, had to manage out work force during declines in work. Back up to Warehouse Manager. Helped to develop Value Added Services (VAS) activities and production measurements for multiple warehouse functions.
MANAGEMENT DEVELOPMENT PROGRAM GRADUATE, WAREHOUSE SERVICES, INC – MT VERNON, IN
November 2005 – July 2006
Trained with multiple department managers and directors in company to learn the different activities and aspects of company. Participated in 2 operational start-ups and traveled to multiple locations throughout the country.
EDUCATION
BUSINESS MANAGEMENT, INDIANA UNIVERSITY, 2004
Took classes surrounding all aspects of Business - Accounting, Business Law, Management, Microsoft Office, and Database Management
REFERENCES
Available upon request
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