LAYNA ANDERSEN

acujgg@r.postjobfree.com

425-***-****

Experienced writer, editor, desktop publisher, and documentation expert seeks a permanent position.

Software and tools: Microsoft Office Specialist certified, Word 2007 and Excel 2007. Outlook, PowerPoint, SharePoint, Visio, Photoshop, Snagit, Adobe FrameMaker, Adobe Acrobat, Visual SourceSafe, XMetal, WebEx, Captivate, RoboHelp, and more.

EXPERIENCE

Technical Writer and Editor, BOEING (contract, Moseley Technical Services)

12/2011-present

Editing and formatting reports and papers into one or more precise formats for archiving in digital libraries.

Edited Fleet Management Systems' GoldCare aircraft maintenance documents, including procedures, team execution plans, and specification documents using Word, Excel, Acrobat, FrameMaker, and SharePoint.

Edited Poseidon P8A’s Fault Isolation Manual, and documented processes for further rounds of editing, using Word, Excel, and Acrobat.

Wrote and edited material as part of Boeing’s Multi-Crew Pilot License team. Created cadets' and instructors' manuals using Structured FrameMaker, Acrobat, Word, and Photoshop. Incorporated feedback from multiple subject matter experts inside and outside Boeing.

Wrote and edited papers, presentations, and graphics for Early Gate Management, part of Boeing’s Test and Evaluation division. Created illustrated, step-by-step process guides for internal department use.

Technical Writer and Editor, MICROSOFT (contract, Cadence Preferred)

4/2013-6/2013

Wrote quick-start documents for Microsoft employees working remotely, to include updates to Office 2013, SharePoint, DirectAccess, and other tools.

Document Control, BIO-RAD (contract, Volt)

6/2010-9/2010

Updated written procedures for medical tests. Edited reports. Provided front-desk support as needed. Tasks included writing, editing, multi-line phones. Adobe FrameMaker and other tools.

Desktop Publisher, WASSER STUDIOS

3/2005-4/2005 and 2/2010-6/2010

Formatted and edited translated documents; produced and edited PDF files in a fast-paced environment, on a project-by-project basis, as part of a team that broke previous productivity records. FrameMaker, Visual SourceSafe, and other tools.

Technical Writer, PUGET SOUND ENERGY (contract, Volt)

10/2009-1/2010

Updated procedures and parts catalogs for line maintenance, as part of annual cycle. Used Photoshop and proprietary software.

Micro-Site Editor, EXPEDIA (contract, Volt)

3/2009-6/2009

Collected information about rooms, rates, amenities, nearby attractions, and more from hotels, resorts, camps, and other facilities to build pages on the travel site.

Technical Writer, MICROSOFT (contract, Volt)

7/2008-9/2008

Produced and edited online help and user interface text for Small Business, a system that used templates and server space to let Microsoft Office Live subscribers create websites for both virtual and brick-and-mortar businesses, including shopping carts and search-engine advertising. XMetal, SharePoint, and other tools.

Technical Writer and Editor, BOEING (contract, Volt)

5/2005-7/2008

Wrote, edited, updated, and formatted user manuals, reports, presentations, and other documents for Poseidon P8A, F-22, and Future Combat Systems. Scheduled meetings, took minutes, and managed action items. Set up and granted access to online databases, including Windchill. Provided in-house training, support, and how-to documents for Word. PowerPoint, FrameMaker, Acrobat, and other tools.

Content Writer, TOOLS4CREATORS

1/2005–3/2005

Wrote short how-to articles for popular software tools (Outlook, Excel, Word, Acrobat, Captivate, and more). Visio, Solid Capture, Captivate, and other tools.

EDUCATION

University of South Florida

Bachelor of Arts in English (Concentration in Technical and Professional Writing)

University of Washington

Certificate, Localization Project Management

For more information see my LinkedIn profile:

https://www.linkedin.com/in/layna-andersen-5643a4a

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