**** ******* ***** **, ******** City, TX ***** 832-***-**** ****************@*****.***
Natalie C. Kelley
Objective
To succeed in an environment of growth and excellence. I want to earn a position which provides me with job satisfaction and self-development and will help me achieve personal as well as organizational goals.
Professional Experience
Business Manager
Greeted patients and checked them in
Verified insurance
Scheduled patient appointments
Submitted insurance claims to multiple providers
Patient file management
Organized patient referrals
Processed insurance claim payments
Processed patient payments
Mailed patient statements
Managed office website
Acted as a marketing contact
Provided payroll information for accounting
Maintained my RDA license to assist with procedures and radiographs Registered Dental Assistant
Assisted with all procedures in the office
Took patient radiographs
Maintained sterilization area
Ordered supplies
Scheduled patients
Office Administration
Answered multi-line phone system for 5+ sales representatives
Processed payments on completed services
Processed invoices for several departments in the company
Maintained inventory database
Use required software for specific businesses in order to complete daily tasks (i,e, Eaglesoft in the dental office)
Drafted letters to customers/patients
Data Entry
GAP Administration
Input GAP policies purchased from dealerships
Acted as a direct contact for dealer finance to process refund quotes on GAP policies.
Delegated duties to co-workers in the department.
Acted as department supervisor while the supervisor was on maternity leave.
[Phone number] [E-mail address]
[Your Name]
Employment History
February 2013 – Current Business/Patient Manager Cosmetic Dental Center of Fort Bend
Sugar Land, TX
November 2011-January 2013 RDA West Houston Dentistry Houston, TX
August 2011 – November
2011
Office Admin/AR Briley MFG
Houston, TX
October 2007 – October 2009 Gap Administration Great American Insurance San Diego, CA
February 2007 – October 2007 Office Admin/Scheduling (6 month contract)
San Diego Blood Bank
San Diego, CA
April 2004 – August 2004 Front Office/Payroll
(Contract Position)
Option One Staffing
San Diego, CA
December 2003 – April 2004 Data Entry FinancialAid.Com San Diego, CA
March 2003 – December 2003 Inventory Control/Data Entry Vishay Intertechnologies National City, CA
June 2000 – August 2000 Office Admin/AR Briley MFG Houston, TX
Education
Current Bachelors in Psychology University of Phoenix 2010 Dental Assisting Kaplan College
San Diego, CA
2002 High School Diploma Elkins High School
Missouri City, TX
References
References are available on request.