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Customer Service Manager

Baldwin Park, CA
April 28, 2016

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Elizabeth Rojas

**** ********* ***. ***** ****, CA 323-***-****

Objective : To obtain a challenging position in the field of dentistry that would allow the opportunity for the professional advancement utilizing my skills and education .

Experience :

01/2016 03/16 R&R Construction Los Angeles,Ca 90001

City Permits, Payroll,Scheduling Appointments with Investors,Spreadsheets, Customer Service. 03/16 04/16 Dr. Ali Downey, CA Front Office Maxillary Duties,Treatment Plan Coordinator,Insurance Verification 09/2006 - 02/2013 Dr. Shafajoo D.D.S Inc., South Gate, CA

Office Coordinator

● Electronic Billing, Insurance Verification, Insurance Coordination,payroll clerk

● Extensive manage care training, treatment coordinator crossed trained front/back office

● Front Office auxiliary duties, late account notice correspondence - oral and written

04/2002 - 08/2005 Dr. Muditajaya D.D.S Pico Rivera, CA

Assistant Manager

● Billing and Insurance coordination, Word Excel

● Worker’s compensation forms, collection forms,tracing,

● Grievance mediation, account posting applications

01/2000 – 02/2001 Western Dental Phoenix, AZ

Front Office / Assistant Manager

● Insurance coordinator and billing,assigned accounts to collections, bank deposits, accuracy on payroll

● Insurance posting, tracing, collecting copayments,recalls,posting daily production

Education :

1995 A.I.B.T Phoenix, AZ

● High school diploma

References :

References are available on request

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