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Customer Service Microsoft Office

Dallas, TX
April 28, 2016

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**** ******* ******** 713-***-****

Houston, Tx 77086


To obtain a logistics position in a fast-paced, challenging work environment that will provide ample opportunities for advancement and for establishment of a long-term, exciting career. 10+ sit/stand forklift, pallet jack, reach truck, RF scanner



Graduation Date: May 2006


empire Jan.2016-March 2016

Order Puller

Selecting proper product per RF Scanner

Ability to inspect product for quality and specifications required. Must open cases and check for distressed, decayed or bad product.

Other warehouse duties as requested by supervisor

Secert Tattoo July 2015-Present

Body Piercer

Cleaning and sterilizing equipment and work areas. The key piece of equipment is an autoclave which sterilizes all equipment.

Preparing body parts for piercing including sterilization and cleaning.

Actual piercing, including the use of needles and other specialist equipment.

Texas Steel Processing Aug. 2014- Nov.2015

Quality Control/Shipping

Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.

Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.

Determines method of shipment, utilizing knowledge of shipping procedures

Marx Steel LLC. Sept.2013-Aug.2014

Shipping manger

Manage inbound and outbound shipment of biological samples, including reviewing shipment manifests, QC and/or sorting/boxing up samples, compiling or reviewing import and export paperwork, sample shipment and client interface.

Manages the Shipping team in accordance with Company policies and procedures


Bow Mold Operator Aug 2012-Sept.2013

Set up and maintain an efficient operation of machines while complying with all safety and regulatory standards.

Receive parts from feed and trim excess plastic quickly and accurately.

Keep track of products created and ground; ensure all products meet quality standards.

Maintain open lines of communication between other operators, technicians and supervisors/managers.

SLG Logistics

Inventory Control Specialist January 2011 – October 2011

Maintain and track inventory levels daily, notifying managers when levels differentiate.

Help fill shipments and load trucks for delivery.

Analyze orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise correlate with inventory on hand.

Served as point of contact for vendors/warehouse managers.

Randall’s Distribution Center

Order Selector May 2009 – November 2009

Receive and count stock, track inventory manually and using a computer database.

Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.

Fill and complete order receipts consistently and accurately.

Assemble various types of product for shipment.


Picker November 2006 – May 2007

Daily responsibility for the input and accuracy of all data.

Responsible for daily filling of all orders needing processing.

Efficiently pick customers’ order for shipment, ensuring that the correct number and type of product is loaded and shipped.


Broad based qualifications ranging from data entry to customer service. Extensive experience working with people, and excellent organizational skills.

Administration: Track data input for quantity and accuracy. Outstanding communication skills and professional image. Worked with coordinating and speaking engagements.

Customer Service: Extensive experience working in customer service both in person and via telephone. Worked with customers to fill orders accurately.

Technical Skills: Adept with Microsoft Office (Word, Excel, PowerPoint, Outlook). Capable of multi-tasking computer, telephone and typing over 65 words per minute with superior accuracy.

Key Strenghts: Excel at developing strong relationships with staff, management, and representatives. Highly organized and conscientious; entrusted by management with highly confidential customer information. Adapt quickly to new and evolving environments.

Equipment: Operate forklift and performance of order filling duties when required on a daily basis, inspect and perform minor maintenance on the equipment.

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