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Customer Service Microsoft Office

Phoenix, AZ
April 28, 2016

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Lucia M Gutierrez

**** * ***** **, *******, Arizona 85009

Phone: 602-***-****



To obtain a position within an innovative forward moving company that will allow me room for growth and promotion within the business.

Summary of Qualifications:

An ambitious, detail-oriented, self-motivated professional, that possess the ability to communicate effectively with customers, co-workers, and, management in an accurate, prompt and courteous manner. Works well independently and as a strong team member.

Areas of expertise include:

• Customer Service experience

• Inventory Audit

• Cashiering

• Cash handling

• Customer Service experience

Professional Experience:

July 2014 - Currently Employed – Compass Group USA

• Lead Cashier

• Worked in collaborative team environment to provide excellent customer service.

• Helped review the work of peers to provide feedback for professional development.

• Helped train new employees.

• Cash handling.

• Supply Inventory.

• Restock and order supplies.

• Custodial experience.

• Relief food handler.

October 2009 - July 2014 – Burger King

• Tax Preparer

• Customer Service.

• Interview customers to ensure best possible customer service was delivered.

• Relief food handler.

• Prepare simple to complex menu to individuals and small businesses.

• Provide excellent customer service and provide piece of mind

Educational and Professional Training:

• 6 years Excellent Customer Service Experience

• Phoenix College Student

• Cosmetology School Trained

• Empire Beauty School Trained

• Arizona School of Massage Therapy Trained

Software Skills:

• Strong Knowledge of Microsoft Office Word, Excel, Power Point

• High Knowledge of Windows XP, Windows 7 and Windows 8

• Ability to type 30 Words Per Minute


Available upon request.

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