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Technical Support Software

Location:
Texas
Posted:
April 28, 2016

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Resume:

Dear Sir or Madam,

Please accept this as my application for the position of Application Support Specialist. When I read the description of this position, I couldn't help noticing how well the requirements align with my experience, education, skills, and background.

I have more than six years application testing and technical support experience at Paradigm, the largest independent software provider to the oil and gas industry. My job at ION Geophysical includes software technical support, software QA testing and project management. I developed software on Unix before with C/C++. And I have SQL experience as well. Please find attached my CV where you will find further information.

I am a motivated and enthusiastic individual, a good team player and quick learner, with strong communication, organizational skills. I would like to work with your firm. I look forward to hearing from you to further discuss this opportunity.

Thank you for your consideration and time.

Sincerely yours,

Michael Feng

Continued on next page …

Michael Feng

acuj0f@r.postjobfree.com

832-***-****

SUMMARY

High energy, goal-oriented, innovative, experienced software support and tester with proven leadership and skill. Hands-on experience with a number of commercial packages. Enjoy working in a collaborative environment with multidisciplinary research, service and business unit to develop, test and deploy latest processing technologies. Proven strengths in meeting goals through excellent interpersonal, motivational and communication skills.

Area of Expertise:

■ Software technical support ■ Software QA testing ■ Software development

■ Software documentation ■ Project Management ■ Training instructor

■ Research ■ Data Management ■ Mentoring

WORKING AUTHORIZATION

US citizen.

PROFESSIONAL EXPERIENCE

ION GEOPHYSICAL, Houston, TX 05/2013 – 12/2014

Sr. Geophysical Analyst

Respond to software support requests both through working hours and in an on-call rotation

Investigate, analyze, and document reported defects

Create and update online help document

Develop and update training manual

Manage two software development projects, iSpace and Well

Create, document, and implement of test plans, scripts, and troubleshooting

Teach training course

Data management, load and manage well data for all projects PARADIGM GEOPHYSICAL, Houston, TX 09/2006 – 04/2013 Sr. Application Geoscientist

Provided software technical support about Echos/Focus, GeoDepth, Explorer, Vanguard, Probe

Tested new modules and support patches

Training instructor for GeoDepth, Echos/Focus

Mentored new hires and interns

Contributed to knowledge base and customer support portal

Successfully delivered various 2D/3D projects, both for time processing and depth imaging

Attended SEG continuing education courses

Interpreting site survey data in a 3D world (Offshore, 2011 March) MICROSEISMIC INC, Houston, TX 05/2005 – 08/2006

Geophysicist

Developed statics correction method for passive seismic data (algorithm, equation derivation, programming and testing, build workflow)

Processed passive seismic data

Undertook fracture monitoring with PSET

Carried out study of daylight seismic

Performed programming

HAITIAN SEISMIC PROCESSING, Shanghai, China 04/1998 – 08/2001 Processing Geophysicist

Performed seismic data processing with ProMAX

Tasks included assisting in project startup parameter selection, inspection of seismic records, confirmation of survey geometry, in field seismic processing, daily to weekly report writing

Undertook PSTM projects with proprietary software

Maintain HP 9000 system, PC and terminals

INFOSYS database administrator, manage well database

Maintain physical structure and functional capabilities, data back-up and recovery

Provides information by answering questions and requests

Add, delete, search, manipulate records in database with SQL command or SQL script BGP, CNPC, Zhuozhou, China 07/1993 – 08/1995

Research Geophysicist

Researched of reservoir evaluation with Artificial Neural Network

Performed reservoir evaluation for Dagang Oil Co., Ltd

Developed F-K filter module for GRISYS

PROFESSIONAL TRAINING

Microseismic Imaging of Hydraulic Fracturing: Improved Engineering of Unconventional Shale Reservoirs

Seismic Amplitude Interpretation

Practical Applications of Time-lapse Seismic Data

Multi-Component Seismic, Principles and Application

Understanding Seismic Anisotropy/Exploration, Exploitation

Concepts and Applications in 3D Seismic Imaging

Non-Mathematical Overview of Modeling, Migration, Velocity Analysis and Full Waveform Inversion

Certificate of Echos Instructor, GeoDepth, Epos 4 System Administration and Data Management

Petrel Fundamentals

EDUCATION

University of Houston, 2001 - 2004

Tongji University, 1995 - 1998

University of Petroleum, 1989 - 1993

COMPUTER SKILLS

Operating systems: Unix, Linux, Windows, Mac OS X

Microsoft Office

Paradigm GeoDepth, Echos/Focus, Explorer, Vanguard, Probe

Landmark ProMAX

Schlumberger Petrel

Proficient programming in Fortran, C/C++, Shell Script



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