PROFILE OF QUALIFICATIONS
Enthusiastic, motivated, and outgoing individual with a diverse skill set including strong communication and interpersonal skills developed from nearly 7 years of customer service experience.
Fluent in French and English as well as proficient in Spanish.
University of Manitoba student majoring in Economics with a minor in Business and a passion for marketing and communications. Expected graduation date of June 2017.
Developed a marketing campaign entitled Don’t Let Shame Decide targeted for the sexual health of GBTQ* men that was launched at Pride Winnipeg 2014.
Hardworking, organized, independent, and a team player eager to learn and contribute to an organization. Personable, adaptable and dynamic on presenting new ideas to consumers.
Knowledgeable on IT skills and online channels such as Microsoft Office and social media platforms.
Active member of the University of Manitoba Career Service’s Career Mentor Program that helps students network with potential employers.
Montana’s Cookhouse Server June 2011 – August 2012 & May 2015 – Present
Delivering exceptional and friendly customer service
Helping drive profits through innovative and professional customer interactions
Answering customer inquiries and resolving issues promptly
Effectively communicating with kitchen and bar staff while sending detailed orders on the POS systems
Prairie 360 Restaurant and Lounge Bartender October 2013 – August 2015
Proved ability to multi-task, take initiative and manage time efficiently while meeting customer needs
Monitored the dining room to ensure optimal guest experiences
Displayed knowledge of the food and drink menus
Assisted guests with making menu choices in an informative and helpful fashion
Empire Theatres Food & Drink Concessions August 2009 – November 2011
Demonstrated ability to work under pressure in a fast-paced setting and meet deadlines
Handled guests’ money while working with cash, debit, and credit cards
Managed closing duties including stock and reconciliation of the cash register
Consistently adhered to quality expectations and standards
University of Manitoba September 2012 – June 2017
Bachelor of Arts; expected graduation June 2017
Majoring in Economics with a minor in Business
Crocus Plains Regional Secondary School September 2009 – June 2012
Graduated with honors and a bronze medal recipient of school accomplishments
Operated software programs including ArcGIS and AutoCAD in architecture vocational courses
VOLUNTEERISM AND OTHER ACTIVITIES
Rainbow Resource Centre
Attended a two week leadership program for GBTQ* identifying people entitled Totally Outright
Later served as a volunteer at Winnipeg Pride 2014 and developer of a sexual health marketing campaign entitled Don’t Let Shame Decide targeted for gay, bi, trans, queer, and two-spirited males
University of Manitoba Career Services
Highly involved in the Mentor Program which allows students to communicate with potential employers and allows them to build a network
Attended various events and seminars hosted by Career Services such as the Faculty of Arts Annual Round Table
Winnipeg Folk Festival
Volunteered as part of the Festival Campground Traffic Crew and facilitated the entry for thousands of festival attendees
Managed traffic flow while reporting to volunteer coordinators
University of Manitoba Recreation Services
Actively participated on numerous intramural sport teams including water polo, dodge ball and volleyball