Customer Service Office

OBJECTIVE: Receptionist

SUMMARY OF SKILLS:

Office Skills

Excellent personal motivation with a proven ability to work collaboratively in a strong team concept environment.

Well-developed skills in prioritizing, organization, decision making and time management.

Maintaining flexibility during periods of high volume and unusual events to ensure consistent and efficient work flow.

Combined patience, determination, and persistence with a diverse group of people, demonstrating leadership, planning, goal setting, and scheduling.

Mastery of Word, Excel, Spreadsheet, Publisher and PowerPoint.

WORK HISTORY:

Finger Lakes Community College (Canandaigua, NY) October 2015 to May 2016

Office Work-Study

Scanned periodicals for articles to be organized and put into scrapbooks or uploaded into electronic format for distribution.

Clerical work including answering phones, typing and filing.

Ground work including running errands and collecting mail.

Made copies, faxed documents and assisted with mailing along with other projects.

Coca Cola (Bronx, NY) June 2014 to August 2014

Clerk (Internship)

Responsible for providing excellent customer service by answering and redirecting phone calls, answering customers` questions and handling complaints.

Data Entry of deliveries, products and routes.

Clerical office duties: filing, cleaning and typing.

EDUCATION AND COURSEWORK

Finger Lakes Community College (Canandaigua, NY) Anticipated Completion Date: 2016

Associate of Arts: Liberal Arts

Membership: Phi Theta Kappa (Honor Society)

Herbert H. Lehman High School (Bronx, NY) 2014

Diploma

Membership: National Honors Society, Arista, Book Club, Opening Act New York,

Lacrosse Team

Community Service: Fundraisers, Performances and more within various school programs

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