Customer Service Professional Experience

Career Objective:

To join a life saving company/organization that will allow me to further develop my personal skills and medical abilities while supporting and improving the organization’s goals and objectives of saving lives. Let the ghost of no man return to say, “My training has failed me.” I have a passion for training, for being prepared, for being Always Ready. I want to be part of a team where I can help motivate others, and in turn others can motivate me. I want to learn and grow as a Paramedic and Firefighter. I enjoy the challenges this career offers on a daily basis.

Professional Experience:

Easton Health & Safety 2015-Present

Paramedic/CPR Instructor/Security/ Firefighter

Responsibilities:

Working on a Oil Rig in North Dakota:

High Angle Rescue

Confined Space Rescue

Landing Air Medical Assets

Teaching CPR/ AED/ First Aid

Adapting TCCC to our First Response Plan

Site Security

Covered a 25 sq mile area with multiple Oil Rigs

Extensive knowledge of Drilling Operations

EMS/Fire and Rescue Pleasant Grove City 2009-Present

Paramedic/Firefighter

Unified Fire Authority 2014-2015

Paramedic/Firefighter

Utah Stone & Fireplace 2013-2014

Head Foreman

Responsibilities:

Head Foreman over Installation of Stone and Fireplaces

Managed Several Crews

Customer Service

Scheduled Installations

Train New Employees

Invoicing and Payment Collection

C-Tech 2013- 2015

Instructor

Responsibilities:

Teach the Fire I, II Material

Teach the Basic Fire Skills to the Students

Prepare Lesson Plans

Give Lectures

EMS/Fire and Rescue American Fork City 2008-2013

EMS Firefighter

NREMT Captain/Paramedic/Firefighter

Responsibilities:

Responsible for all Fire and EMS incidents

Working with City Counsel with budgets

All responsibilities pertaining to shift Supervisor duties

Fire training Officer

Member of the County Tech Rescue Team

Lost Art Masonry LLC. 1998-2009

Owner and Manager

Responsibilities:

Sales

Scheduling

Customer Care

Train new employees

Management of crew

Construction of rock and/or brick

Reading blue prints and estimating jobs

Invoicing and payment collection

Payroll

Utah Stone Inc. 1989-1996

Head Foreman

Responsibilities:

Head Foreman over installation of stone and fireplaces

Managed several crews

Customer service

Scheduled Installations

Train new employees

Installation of products

Invoicing and payment collection

Education:

RCA Academy Graduate Class Officer

ACLS/PALS

ADO A and ADO P

NREMT/Paramedic

Technical Skills:

Computer - Microsoft Word and Excel

Invoicing Programs

Excellent Customer Service skills

Scene management

Radio communications

Personal Skills:

Multi-task/working under pressure

Self motivator

Ability to lead and motivate others

Physical fitness advocate

Boy Scout Eagle Award

Superior Physical Fitness award given at PGFD

Volunteer:

Avid Boy Scout Leader in many capacities for the last 12 years

Assisted several Boy Scouts achieve their Eagle Scout Award

References: Additional references available upon request.

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