Emily Spatola

*** ****** ***** 609-***-****

Williamstown, NJ 08094 acuin8@r.postjobfree.com

Business Administrator

PROFILE Professional customer service representative.

Multiple years of trained experience

Passion for gaining personal relationships with vendors and clients

EDUCATION

2009 – 2013 College Preparatory Vineland High School

Achieved High Academic marks in preparation for college.

Maintained a 3.0 GPA or higher all 4 years attended.

Honors Graduate

2013 – 2014 Business Administration Cumberland County College

2014 – Present Business Administration Rowan College @ Gloucester County

EMPLOYMENT EXPERIENCE:

Newfield National Bank Newfield, NJ

August 2014 –February 2016

Bank Teller / Head Teller

Provided banking services for customers.

Receive deposits and loan payments; Cashing checks, issuing savings withdrawals.

Verified customer identifications

Recorded night deposits, promoted the sale of bank checks and offered other bank services.

Collections for past due loan accounts.

Opened accounts, distributed IRA’s, wire transfers.

Approved transactions for tellers.

Complied with all rules and regulations including cash limits.

Resolved customer complaints.

ShopRite Vineland, NJ

April 2013 – August 2014

Cashier / Bakery

Collected payments by cash, check or charge from customers.

Pleasantly dealt with customers to ensure satisfaction.

Process exchanges and refunds.

Assisted in stocking shelves and rotating merchandise.

Resolve customer complaints in a positive proactive manner.

Prepared bakery stock for the morning shifts.

Processed cake orders.

Packaged bake goods and displayed on store shelves.

Pizza Joes Vineland, NJ

July 2012 - January 2013

Customer Service Rep/Short Order Cook

Prepared multiple types of food in accordance to customers orders.

Assisted in helping control food inventory levels.

Acquired customers orders and provided quality assurance check before orders were delivered.

Accepted multiple forms of payment with a cash register and assisted in daily reconciliation.

REFERENCES

Christopher M. Milam: Insurance Broker for ICS LLC; 856-***-****

Jean Bramble: Branch Manager for Newfield National Bank; 856-***-****

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