JOSHUA PAUL BAILLARGEON
***********@*****.***
Somerset, WI 54025
CAREER OBJECTIVE: Project Coordinator
SKILLS & ABILITIES
● Able to connect with people and reach common ground to build relationships
● Through the use of relationships and influence, manage groups by assigning tasks and duties that need to be completed in order to reach a common goal
● Ensure that tasks are being completed effectively and efficiently EDUCATION
● The College of St. Scholastica
● May 2014 Bachelor of Arts
● Majors: Double major in Marketing and Management EXPERIENCE
J&R Tire Service, New Richmond, WI June 2014 Present Service Manager/ Acting General Manager
● Responsible for customer satisfaction and retention.
● Manage and train resources to meet company goals and visions.
● Research and implement for training programs to enhance continuous improvement process.
● Manage staffing to meet customers needs efficiently and effectively. The College of St. Scholastica, Duluth, MN August 2011 May 2014 Tech Crew Manager,
● Allocated resource management to College clubs and events.
● Supervised employees during a variety of events.
● Hired team members to meet the deadlines of each event. Specialists, Inc., Stillwater, MN May 2012 Present Security Specialist,
● Manage teams of security specialists to ensure customers’ satisfaction at large group events.
● Skilled in crowd management tactics in a variety of situations.
● Execute techniques with unruly customers in order to prevent a situation from escalating while attempting to maintain the satisfaction of the surrounding customers. Team Delta, College of St. Scholastica May 2012 May 2014 Group leader,
● Led and supported incoming freshman through their first college experience.
● Presented seminars to demonstrate the college’s core values of hospitality, community, respect, stewardship, and the love of learning.
● Experienced in individual and team based environments.