REGINALE M. JACQUET
Margate, FL
***************@*****.***
HOUSEKEEPING SUPERVISOR
Proven results oriented Housekeeping professional that possesses over 10 years of experience. Eager to apply all skills attained to bring a forward thinking company to the next level. Highly productive and self-motivated individual that will work well within an organization through effective time management. Possesses a reputation for solution based thinking and conflict resolution.
Inventory Management
Word Processing
Data Entry
File Maintenance
Phone Systems
Document Integrity
Call Transfers
Messages Delivery
Trust Worthy
Dispatching
AREAS OF EXPERTISE
Interviewed over 20 applicants
Inspected over 6,000 guest rooms
Ordered over 20,000 Supplies and/or linen
Attained and maintained a 99% guest satisfactory rating
Trained over 100 new hires on procedural operations and policies
Provided supervision to a staff of 15-20 housekeeping attendants
Successfully heard and resolved over 1,500 guest complaints and/or requests
WORK EXPERIENCE
Housekeeping Supervisor, Sawgrass Inn Convention Center Plantation, FL 07/2011-03/2016
Housekeeping Supervisor, Doubletree Resort Orlando Orlando, FL 07/2007-11/2009
Waitress, Denny’s Kissimmee, FL 04/2007-04/2008
Dining Service Inspector, UCF Aramark Orlando FL 08/2005-02/2007
CERTIFICATE
Certified Child Development Specialist Community Coordinated Care for Children Orlando, FL
Volunteer
Volunteer Coordinator Ben Gamla Charter School South Plantation, FL