Technical Writer Document Control

EDWARD J. LENNON JR.

** ****** **** *****

Methuen, Massachusetts 01844

**********@*******.***

978-***-**** HM

978-***-**** Cell

SUMMARY:

A Documentation Professional with extensive experience in the technical documentation field. A detail-oriented, self-starter with a comprehensive knowledge of databases and operating systems, coupled with the ability to streamline workflow and meet deadlines.

EXPERIENCE:

Lonza, Portsmouth, NH

QA Documentation Specialist (Contracted through Kelly Services) 03/14 – 10/15

Responsible for writing, revising and formatting all QS documentation. Assist in the streamlining and templating of documents and the implementation of the DMS. Able to deliver required documentation from start to finish within tight time frames.

MKS Instruments, Andover, MA 07/13 – 02/14

Technical Writer (Contracted through NESC)

Responsible for researching, writing, revising and editing all process documents related to the Oracle 12 cut in project. Created and maintained all templates and associated tracking documents.

Wrote Oracle and Discoverer Navigation Training documents adopted as new companywide employee training documents.

iRobot Corporation, Bedford, MA 12/10 – 11/12

Quality Systems Document Control Coordinator (Contracted through Advantage Technical Resourcing)

Managed the release of process documents. Responsible to gather required information needed to release or revise documents. Created, updated and performed all tasks related to releasing process documents as well as maintain associated tracking and Document Management Databases in the Document Control System. Maintained the Quality website. Created and maintained division Sharepoint sites. Responsible for resolving all Owners/Approvers/Reviewers list issues. Provided support for internal audits, training and Quality related projects.

Eliminated 6 month document backlog in first 6 weeks of tenure.

Comverse, Inc., Wakefield, MA. 01/08 – 10/08

Technical Writer

Responsible for working with software and QA engineers to create Release Documents. Ensured documentation was written in a manner that was customer understandable.

Bristol-Myers Squibb Medical Imaging, Inc., Billerica, MA. 09/05 – 06/07

Technical Writer (Contracted through Aerotek)

Responsible for writing, revising and maintaining files for all documentation associated with multiple product lines. Provided technical writing support including Change Request generation and processing.

Suntron Corporation, Manchester, NH. 03/05 – 06/05

Documentation Supervisor

Supervised daily activities of Documentation staff. Analyzed all departmental operations for efficiency and accuracy. Interface with all departments, vendors and customers to develop documentation.

EDWARD J. LENNON JR. Page 2

AbioMed Inc., Danvers, MA. 01/05 – 03/05

Technical Writer (Contracted through Micro Tech Staffing Group)

Formatech Inc., Andover, MA. 05/04 – 08/04

Technical Writer

Wyeth Pharmaceuticals, Andover, MA. 08/02 – 12/03

I Q Validation Manager / Technical Writer (Contracted through Randstad)

Brooktrout Technology, Salem, N.H. 10/00 - 03/02

Document Control Analyst

NETsilicon, Inc., Waltham, MA. 05/00 - 10/00

Documentation Supervisor

TYCO SUBMARINE SYSTEMS, LTD., Exeter, N.H. 1999 - 2000

Documentation Controller

MACK TECHNOLOGIES, INC., Westford, MA. 1995 - 1998

Documentation Analyst

Vicor Corporation, Andover, MA. 1994 – 1995

Documentation Specialist

ZMI Corporation, Woburn, MA. 1991 – 1992

Documentation Administrator

Apollo Computer, Division of Hewlett Packard, Chelmsford, MA 1984 – 1990

Senior Documentation Specialist

Analogic Corporation, Peabody, MA. 1982 – 1984

ECO Coordinator, Material Analyst, Production Control Coordinator

Digital Equipment Corporation, Woburn, MA. 1977 – 1981

Scheduler/Planner, Production/Inventory Controller, Material Controller

Compo Industries, Waltham, MA. 1976 – 1977

Expediter

New England Telephone & Telegraph Company, Boston, MA. 1971 – 1975

Power Systems Technician

General Electric Company, Lynn, MA. 1970 – 1971

Expediter

EDUCATION:

Middlesex Community College

Harvard University, Community Health Improvement Project (C.H.I.P.) Certificate

COMPUTER SKILLS:

Windows:

Database Management:

Operating Systems:

AUTOCAD LT97

ASK MANMAN

POINTMAN

UNIX

EXCEL

COSMOS

REMEDY

DOS

FRAMEMAKER

DOCS OPEN

SHAREPOINT

ROBOCHART

MACOLA

WINDCHILL

WORD

MINX

LOTUS NOTES

WORDPERFECT

OMNIBOM

VISIO

ORACLE

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