Viviana Mazzarri
Berwyn, IL *0402
(773) 914- 8781
*******.********@*****.***
WORK EXPERIENCE:
Oak Street Health - Berwyn, IL 2014 - present
Senior Admissions Associate
• Manage four outreach members in a multi-specialty clinic.
• Design and propose various outreach and engagement strategies.
• Compile and distribute admission papers.
• Maintain a working knowledge of Federal and state regulations and reimbursement.
• Help expedite admissions process for emergencies.
• Communicate special needs of new admissions to staff to ensure a smooth transition.
• Maintain relationships with legal and financial professionals, senior organizations,
assisted living and senior housing facilities, appropriate special interest groups,
churches and other community contacts.
• Update and maintain statistics for monthly Patient Flow Analysis.
• Manage organizational outreach and marketing initiatives.
• Serve as mentor and trainer to new outreach members within designated clinics.
• Conduct admissions counseling and tours with potential patients, families, and/or
responsible parties.
• Advise patients and families of admission requirements and responsibilities.
• Ensure proper completion and distribution of paperwork. Expedite assessment and
admissions process in an assertive manner.
• Identify and contact prospective patients.
• Plan, organize, promote and execute events to engage new patients.
• Developing concepts, gathering and formatting information and preparing clear
communications to engage new organizations and prospective patients.
• Create and present educational and informational materials to groups and
individuals.
• Understand guidelines of Medicare, Medicaid, private insurance, self-insurance, and
managed-care plans.
• Medicare and Medicaid Certified.
Presence Health Foundation - Chicago, IL 2014
Business Development Associate
• Manage incoming contributed income, donor records, and gift
acknowledgement; Track schedules of annual and multi-year gifts and
pledges.
• Perform gift analysis and run donor database queries.
• Assisting in developing a budget and price estimate using standard
models.
• Develop an account strategy and customer contact plan for owned accounts.
• Generates standard monthly reports and files weekly or monthly sales reports with
manager.
• Analyzes corporate data to identify trends.
• Generates sales reports and analyzes numbers.
• Generates standard monthly reports and customized reports for clients.
Equity Lifestyle Properties – Chicago, IL 2008
Accountant - Contract Administrator
• Directly responsible for (but not limited to) product additions/deletions, price
adjustments and Price Reductions, changes to contract terms and conditions.
• Oversaw the proposal plans and administration of contracts.
• Ensured that contracts were in compliance with legal requirements,
government regulations, and owner specifications.
• Conduct close out of high dollar volume contracts upon contract cancellation,
termination, or expiration ensuring all contractual obligations have been met
(i.e. Refunds have been paid, rebates have been processed and applied, etc.)
• Managed and resolved all client issues for all claims and contract processes.
• Verified, compiled, and reconciled information in order to meet strict deadlines.
• At peak, responsible for up to 500 contracts a week.
• Created a file used to verify that all contract deposits are posting to the correct
general ledger.
• Delivered positive customer experience within agreed time frames and always met
targets in terms of quality and accuracy.
• Handled credit processing, credit evaluation, documentation and facility increase
requests for new, secured loan applications and existing customers.
• Handled customer inquiries in regards to general memberships, refunds, and other
items of question.
• Direct point of contact with sales reps, managers, customers, and outside
organizations related to secure contract applications.
• Maintained audit files for all contracts including any amendments, clarifications,
payment schedules, and correspondences.
Flashpoint Academy LLC – Chicago, IL 2008
Staff Accountant
• Drafted general ledger journal entries for all cash and credit card deposits and
processed other cash related transactions.
• Processed accounts payable, which involves properly coding invoices, entering
payables into the accounting software program, printing checks, and preparing for
mailing.
• Extensive experience with CampusVue maintaining appropriate accounting for
active/inactive students.
• Processed student payment transactions in QuickBooks.
Federal Home Loan Bank – Chicago, IL 2005
Advanced Accountant
• Performed daily and month-end reconciliation to verify the accuracy of investment
and related interest accounts by comparing the general ledger balances (LAWSON)
to SS&C reports which is a system maintained by the safekeeping department.
• Researched systems discrepancies, such as, validate processed transactions with
safekeeping department, Bloomberg, and bank.
Popular, Inc. – Rosemont, IL 2003
Staff Accountant - Payroll Assistant
• Performed troubleshooting on all customer issues and resolved all technical issues.
• Coordinated with technical operations team to provide effective resolution.
• Acted as liaison with regions/stores addressing business and financial transactions;
discussed and implemented most appropriate course of action.
• Cross trained in all accounting functions for high volume periods and employee
absences.
Driehaus Capital Management – Chicago, IL 1994
Accounting Specialist
• Compiled and analyzed data acquired from Bloomberg and other tools to research
impact of corporate actions on pricing and share data.
• Liaised between the accounting department and external auditors.
• Worked closely with the Chief Financial Officer on stock mis-pricing and mutual
fund accounting issues.
• Interfaced with product and service vendors, reviewed invoices, monitored and
investigated expenses and printed checks.
• Extensive use of QuickBooks for a variety of services.
VOLUNTEER EXPERIENCE
Veteran Affairs Hospital - Hines, IL 2012
• Interacted directly with administrators, nursing staff, and physicians.
• Facilitate group therapy sessions in a supportive manner that involves all group
members and provide feedback on patient functioning to professional staff.
• Gain first-hand knowledge of the applied use of Vista, CPRS (Client Patient Record
System) and evidence based- treatments for anxiety and mood disorders.
• Maintained and documented patient information pertaining to ongoing treatment.
EDUCATION
Masters of Health Administration in Gerontology
University Of Phoenix - Phoenix, AZ
May 2012 - Aug 2014
Bachelor of Science in Finance
DePaul University - Chicago, IL
Nov 1998 - Mar 2002
Bilingual in English and Spanish
Eligible to take the NHA Exam
References available upon request