Engineer Server

Sudheesh A

Windows Infrastructure Architect specialized on Virtualization with 9 years of experience and Passion for designing, building, deploying and supporting enterprise architectures using Microsoft windows and VMware products.

Design, configure, implement, integrate and support Virtualization (VMware, Microsoft) in medium to large companies in America, Europe and Asia and other technologies, including Active Directory, Exchange Server, Windows servers/clusters, High Availability and Mission-critical, IIS Web servers, SQL Server, Terminal Server, SharePoint servers, Project servers and more..

Career Highlights

+10 years working IT Infrastructure support & management.

+8 years designing, implementing, supporting and administering Windows servers (NT 4.0, 2000, 2003, 2008, 2012 VMware (ESX, vSphere), Microsoft (Virtual Server, Hyper-V) & Citrix as well as Huawei

8 years implementing, supporting and administering Internet Information Server (3.0, 4.0, 5.0, 6.0, 7, 8)

6 years designing, implementing, supporting and administering Active Directory networks. Excellent knowledge of Active Directory design and support (Group Policies, Schema, OUs, LDAP, Sites, Replication, etc.). Experience in large migrations.

+4 years designing, implementing, supporting and administering Exchange Server (2000, 2003, 2007, 2010, 2013 & 2016).

Professional History

Title

Company

Year

System Engineer

Salam Technology

Nov 2014

Technical Consultant-II

HP GLOBALSOFT INDIA

Nov 2010 to Sep 2013

Senior Engineer System integration (Platforms: Messaging)

WIPRO INFOTECH

May2010 to Nov 2010

Engineer Server Management

July 2008 to May2010

IT Consultant (on Contract)

RELIANCE CLINICAL RESEARCH SERVICES PVT LTD

Oct 2007 to July 2008

FM Support Engineer

PCS TECHNOLOGIES LTD

Oct 2006 to Sept 2007

Customer Support Engineer

ACCEL FRONTLINE LTD

Sept 2005to Sept 2006

Education & Certification

Technical

Three-year Diploma in Electronics Egg with 65% from Govt Polytechnic

College Kannur 2000-2003

Currently Doing BCA second year with ICFAI University.

Professional Certifications

VCE Certified Converged Infra Structure Associate (VCE-CIA): VCE-CIA0007107

Microsoft Certified Professional : F545-0809

Microsoft® Certified Solutions Associate : F546-2865

Microsoft® Certified Solutions Expert : F548-1027 (12779705)

VMSP Veeam Sales Professional

Veeam Availability Suite v9. VMSP

Veeam Management Pack v8 for System Center. VMSP

VMTSP: Veeam Technical Sales Professional

Veeam Availability Suite v9. VMTSP

Veeam Management Pack v8 for System Center. VMTSP

AVBCP: ALTARO VM Backup Certified Professional

Professional History

1.Salam Technology Doha Qatar: Nov 2014 To till Date

Infra-Structure Support Engineer for Microsoft, VMware, Citrix Enterprise product Platforms.

Solution Designer and Implementation Engineer for Huawei FusionSphere, including FusionCompute and FusionManager, which provide server virtualization and cloud management capabilities and VDI Solutions

2.HP GLOBALSOFT INDIA LTD: TECHNICAL CONSULTANT Nov 2010 to Sep 2013

Hardware Proficiency

HP : C3000/C7000 chassis (BL460 and 480 series).

IBM : Blade centers: HX, HS and LS series (e, i, p & x series servers.

DELL : Power edge serves.

Platforms: Win2K3 /2K8 /2012 Server. VMware (VSphere-4 /5) Infrastructure

RESPONSIBILITIES

Client: Conway, Alcatel-Lucent & Unilever Ltd

Role: Wintel Administrator-for Offshore Team

Excellent experience and knowledge with designing installing and implementing VMware ESX server, VMware virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization

Distinction in handling design, configuration and installation of all Windows XP, 2000, 2003 & 2008 Servers, VMware VSphere 5 & 4, VC (Virtual center), P2V (Physical machine to Virtual Machine).

Responsible for installing configuring and troubleshooting on 2003 and 2008 /R2 servers using enterprise standards

Good experience with installing/troubleshooting and configuring windows 2003 and windows 2008 servers Active Directories

Migration of Physical server to Virtual server. (P2V) using native VMware convertor and or Acronis True image server or third party tools.

Data synch /Replication using HP storage mirroring.

Migrating the VMs to different Data stores and ESX hosts.

Remote administration of server hardware and RAID configuration.

Server build (OS installation and configuration) via HPSA and manual build

ISCSI and LUN configuration in server.

Redeployment of Virtual machines using templates

Tools Used

HPSA

HPSM

HP Tools

WSUS Server for Patch Deployment

McAfee EPO Policy Server for Antivirus.

Virtual Connect

HPSIM

3.WIPRO INFOTECH Gurgaon: Senior Engineer System integration (Platforms: Messaging May2010 to Nov 2010

Implementation of Microsoft windows products & communication solutions and high availability.

Migration of legacy Microsoft windows products & communication solutions and architecture to the current.

Installation and migration of blackberry servers.

Virtualization of the Infrastructure using enterprise class products like vSphere suite, Xen and Microsoft Hyper-V.

Manage Enterprise Vault servers 2007 and 8.x for Exchange 2003 and 2007 environment

Major activities carried

1: Cairn India Ltd

Migration of Exchange Server 2003 to Exchange server 2007 with High availability and Disaster Recovery Site. (SCC for production and SCR for DR)

Migration of File Server from windows server 2003 to Windows server 2008 R2 with High availability.

Migration of Blackberry Server enterprise 4.5 to Blackberry enterprise server 5.0.

2: GMR DIAL T3 (DELHI INTERNATIONAL AIRPORT TERMINAL3) Data Centre

Installed and configured HP 7000 Blade chassis with 24 HP BL460c G6 servers

Installed and configured all servers with OS and application build the clusters as per customer.

WIPRO INFOTECH GLOBAL SERVICE MANAGEMNT CENTRE: Engineer Server Management July 2008 to May2010

Managing & maintaining Windows server environments with ADS, DNS, DHCP, Exchange 2003 & Exchange 2007 server for 45 different clients across the globe.

Analyzing OS/AD/Exchange related error events & IIS related issues.

Taking the proactive actions of Log file analyzing, Monitoring System utilization and suggesting for Patch updating based on the analysis.

Managing recipient & system policies for applying various levels of restrictions.

Managing Citrix presentation 4.5 server farms and deploying, publishing applications.

Managing VMware infra structure. (ESX, GSX & Vsphere)

Coordinating with vendor for server hardware related issues & providing verbal support to bring the server up.

Knowledge on ITIL process.

Operational efficient thereby improving customer satisfaction. Adherence to Service Level Agreement and should full fill all the minimum requirements with complete track of the same.

Preparing MIS report and analyzing repeating incidents and preparing the RCA to fix the problem and discussing the same in monthly review internally.

Developing SOP (Standard Operating Procedures for Server operation as a part of Knowledge Acquisition Process) for customer transition.

Preparing Activity Documents and providing it to customer on Post Change Major change takes place.

Validating RCA for the closure of major Incidents.

4.RELIANCE CLINICAL RESEARCH SERVICES PVT LTD: IT Consultant Oct 2007 to July 2008

Responsibilities

Coordinating with helpdesk activities, checking the backup schedules and server event logs

Conducting weekly team meetings, maintaining customer SLAs and vendor management

Maintaining Windows2000 & 2003 Servers

Creating and managing user profiles and groups.

Tacking care all the IT related issues.

Vendor Relations: Negotiated all hardware and software purchases for company, successfully saving thousands during new network integration.

Directed a team of three PC Technicians, and one Help Desk personnel in the management of all facets of information technology.

5.PCS TECHNOLOGIES LTD : FM Support Engineer Oct 2006 to Sept 2007

OS Platforms : Windows 2000 & 2003 Servers, Windows 2000 prof & Win XP

Client Place : Reliance Clinical Research Services Pvt Ltd, Bangalore.

Nature of work:

Technical Support:

Provided technical support and end-user, training to internal and external customers on network, software, and computer systems, Configuring Lotus Notes Client, Configuring Microsoft Outlook,Backup, Disaster Recovery, Installing SAP Client, Oracle Clinical Applications, Trouble Shooting Hardware and Network problems, Server Management, Local Server (File & print),Managing Server Resources (Disk space, volumes, Purging of temporary Files, logs and cores.), Virus prevention, detection and cure, Data backup and restoration on request, Familiarity with Ghost, Partition Magic and VMware software.

Lotus Notes support:

Client Installation, User configuration (connecting to Lotus Domino Server. Configuring Replication settings with server and local databases. Configuring archive settings, troubleshooting.

Provided support and planning for critical requirements including: Network Administration, Computer Builds, Software Loads, Product Testing, Telephony, End-User Support & Training, Vendor Relations, and Project Management.

6. ACCEL FRONTLINE LTD: Customer Support Engineer Sept 2005 to Sept 2006

The Key Responsibility for Management & Monitoring of Windows 2000/2003 Domain Controller, ADS, Accounts, OU’s, Permissions to entire Network.

Applying Group policies on Windows 2000 & 2003 Server, Sites, Domain & OU’s and Deployment of Software Applications & Windows Server Update Services (WSUS).

Troubleshooting mail clients like Microsoft Outlook and Outlook Express& lotus notes.

Performing Disaster Recovery when required

FM Projects done in ACCEL FRONTLINE LTD

Project Place : Tata Coffee Ltd Ho Coorg

Implementation of Active Directory

Activities : Installing & Configuring Windows 2000 Server

Data transfer from Old Server to New Server

Assigning user rights & creating logon Scripts.

Ensuring Drive Mappings for the users through Group Policy

Deployment of WSUS

Activities : Installation & Configuration of Windows Software Update Server

Applying Client side automatic updates through Group Policy

Ensuring Client Side Automatic Updates.

Microsoft Windows 2003 Migration

Activities : Installing & Configuring Windows Server 2003 in Standby Server

Upgrading the current 2000 server ADS to 2003 server ADS.

Transferring the FSMO Roles to Standby Server

Formatting & Installing Windows server 2003 in the Current Server

Transferring back the FSMO Roles to this server making this the

Forest root Domain controller.

7.HCL Info systems Ltd: Hardware and networking support engineer (OJT) Feb 2004 to Aug 2005

Responsible for Maintenance, installation, and Configuration of all Microsoft Windows, supporting for Windows based Systems, and regular Monitoring and updating critical Security and Antivirus patches for all Servers and Desktops, responsible for regular monitoring of all breakdown calls and submitting reports to the Management regularly.

Installing and updating server level management of Antivirus software.

Installation and configuration of thin client.

Familiarity with Ghost, Partition Magic and VMware software.

Network Printer installation and configuration

Configuration of mail clients like outlook Express/Microsoft outlook & lotus notes.

Personal Information:

Age and Date of Birth : 29 years, 11.05.1983

Gender : male

Marital Status : Single

Nationality : Indian

NSR Registration Number (ITPIN): 771*********

Passport No : G3550448 Valid till 2017, issued at Kozhikode

PAN Card No : AMCPA3198D

Permanent Address : Ariyangottu (H), Kottoor Vayal,

Sreekandapuram(P.O),

Kannur, Kerala

670631

References : Can be produced on demand

Email : acuiie@r.postjobfree.com

Contact No : 974********

I hereby declare that all the information given above by me is correct to the best of my knowledge.

Place: Doha Sudheesh A

Contact information

P.O. Box:31377. #12, Luqta Round about, Doha. Qatar

Mobile:+974******** Email: acuiie@r.postjobfree.com

Scope of work

Installation, implementation and administration of servers (Windows, Exchange, Blackberry, Citrix & vSphere servers), network design (Hardware, Software, Communications and Active Directory) Implementation of Symantec applications (Ghost, Norton Antivirus Corporate, etc), mail servers, database servers, and communications support.

Responsible for the installation, configuration, and troubleshooting of the company’s LAN/WAN; the direction and coordination of the telecommunications system; and addressing issues relating to business system programming.

Technical support 24x7 for remote Clients.

Date:

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