Customer Service Sales Representative

Sally Spears

Inbound Sales Representative - Time Warner Cable

San Antonio, TX 78240

***************@*****.*** - 210-***-****

Accomplished representative with a solid background in customer service and client satisfaction. Motivated team member who is looking to add both learned skills as well as natural qualities to a dynamic company in which there are possibilities for growth and a fulfilling career path. Authorized to work in the US for any employer

WORK EXPERIENCE

Inbound Sales Representative

Time Warner Cable - San Antonio, TX - April 2015 to January 2016

• Assessed customer's needs and made appropriate recommendations for cable, Internet, phone and Security

• Make endeavors to sell on every call

• Provided customer service for billing and customer accounts

• Educated customers on products and services

• Met sales goals while maintaining a strong work ethic

• Navigated several webpages and softwares

• Solved customer concerns or issues with integrity Direct Sales Representative

Close Proximity Marketing - San Antonio, TX - May 2013 to May 2014

• Sold advertising space on promotional items to business for fundraising efforts

• Completed phone sales and customer service

• Created ad designs and layouts for promotional items

• Processed payments and completed collections

• Answered calls, completed required paperwork and maintained files

• Face to face sales

Dispatcher & Director of Operations

Mr. Rooter Plumbing of San Antonio and Austin - San Antonio, TX - August 2011 to April 2013

• Received calls and scheduled service calls

• Director of Operations

• Completed collections, accounts payable/receivable and payroll duties

• Customer service, resolve all client complaints and answered multiple line phone system

• Handled all sales and marketing

• Created schedules, maintained supply inventory and other clerical duties such as typing, faxing etc. Direct Sales Representative

Middle School Funding Network MSFN - San Antonio, TX - December 2007 to June 2011

• Sold advertising space on promotional items to business for fundraising efforts

• Completed phone sales and customer service

• Created ad designs and layouts for promotional items

• Processed payments and completed collections

• Answered calls, completed required paperwork and maintained files Salon Manager & Manicurist

Perfections Hair and Nail Salon - San Antonio, TX - April 1997 to June 2007

• Handled monthly meetings with contractors

• Successfully maintained salon inventory

• Assisted with sales and marketing for the salon

• Greeting clients, set appointments and processed payments

• Processed shipping and accounts receivable and payable

• Performed manicures and pedicures

EDUCATION

William Howard Taft High school San Antonio - San Antonio, TX June 1987

High School Diploma

High School Requirements

ADDITIONAL INFORMATION

Skills

• Extraordinary Customer and Personal Service skills

• Superior ability to prepare administrative paperwork

• Remarkable interpersonal skills in person and on the phone

• Strong ability to multi-task and be productive

• Profound troubleshooting and problem solving capabilities

• Exceptional attention to detail

• Outstanding conflict resolution skills

Contact this candidate