Customer Service Associate

Rochelle M. Ramsay

*** ******** **. ***. * Glen Burnie MD 21061

443-***-**** *******************@*****.***

Employment:

Draped Model- Anne Arundel Community College Arnold, MD Fall 2013- Present

I model for several courses including portraiture, drawing 1, 2, 3, and figure painting. Modeling consists of holding a single pose, sitting or standing, for several hours with small breaks in between. Also includes gesture modeling for drawing students.

Shift Manager/Key Holder- Papyrus Annapolis, MD Mar 2011- Present

Papyrus is a high-end, everyday card shop that specializes in finely crafted cards, stationary, and a variety of gift products.

-Opening and closing responsibilities

-Maintaining excellent customer service

-Responsible for cashier duties, including intake of payments and accuracy of multiple cash drawers

-Receiving and unpacking merchandise shipments

-Merchandising and organization duties, including the presentation of products

-Custom Print orders

Cashier- The Bagel Place College Park, MD October 2012- May 2013

Bagel Place is a local, privately-owned eatery that caters to early risers and college students in the heart of College Park next to the University of Maryland.

-Opening and Closing responsibilities

-Front end duties including customer service and cash register duties

-Food service

Art Studio Assistant- Anne Arundel Community College Arnold, MD Fall 2011-Spring 2012

Working closely with the Art Department head, I was in charge of the organization and upkeep of all third level art studios.

-Organizing/house-keeping of multiple large art studios

Education:

Anne Arundel Community College- Arnold, MD

Associate of Fine Arts degree, Fall 2007- Spring 2012

GPA: 3.2

Severna Park High School- Severna Park, MD

High School Diploma, Fall 2004 - Spring 2007

GPA: 3.0

Volunteer:

President of the Art Club- Anne Arundel Community College Arnold, MD- Spring 2011-Spring 2012

-Duties include: assisting professors in organizing, promoting and setting up art shows and attending board meetings with other presidents, vice presidents, etc. of different clubs.

Skills:

-Exceptional communication skills with extensive retail capability

-Free-lance and professional art experience

-Proficient in Microsoft Office (Word, Excel, & Access) and multiple POS systems

-Ability to supervise projects and delegate responsibilities

Awards:

-Drawn from AACC: Visual Journeys Showcasing the Work of Former and Current AACC Students 2015

-First Place Certificate

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