Customer Service Technical Support
Resume:
Shaniqua Battle
Newark, NJ
********.********@******.*** - 862-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Ramp Agent
ASIG - Newark, NJ - April 2015 to Present
Responsibilities
Cleaning aircraft
Processing customer's bags for departure
Loading customer's bags in aircraft for departure
Unloading customer's bags when aircraft lands
Trimmer
Perdue Farms Inc. - Lewiston, NC - June 2014 to January 2015 Responsibilities
Trim excess bone and fat from chicken breast
Placing chicken breast in tray for packaging and distribution Skills Used
Ability to be fast and accurate.
Cashier/Driver thru packer
Bojangles - Rocky Mount, NC - August 2013 to June 2014 Responsibilities
Packing customer's orders
Accepting cash or credit card payments for customers orders Skills Used
Customer service
Accuracy
Fast on time service
Food Preparer
Express Personnel - Rocky Mount, NC - March 2012 to July 2012 Preparing and packaging food for vending machine distribution. Cashier/Server
The Highway Diner - Rocky Mount, NC - May 2009 to January 2012 Answering multi-lined phones
Processing and serving customers' orders
Handling cash/credit card transactions for food ordered Production Operator
Kelly Services - Rocky Mount, NC - March 2007 to August 2008 Observing bottles as they move down the conveyer belt Loading medicine bottles into small crates
Stacking and lowering crates for distribution
Technical Support Representative
West Corporation - Rocky Mount, NC - April 2005 to December 2006 Answering incoming calls from T-Mobile customers, regarding technical issues with their cellular problems. Processing bill payments
Transferring calls to customer service or the next tier in technical support as needed EDUCATION
Certificate in Certified Nursing Aide
Edgecombe Community College - Rocky Mount, NC
2013 to 2013
Diploma in N/A
Rocky Mount High - Rocky Mount, NC
1999 to 2012
SKILLS
CPR Certified
CERTIFICATIONS
NUR3240: Nurse Assistant 1
May 2013 to Present
Contact this candidate