Customer Service Medical

SONAM MISTRY

**** ********* **** ********, ** ***07

*****.*.*****@*****.*** 615-***-****

OBJECTIVE

To obtain a phlebotomist position that will qualify me to use my skills, educational background, and ability to work professionally within the healthcare organization and patient care.

EDUCATION

TENNESSEE COLLEGE OF APPLIED TECHNOLOGY, NASHVILLE, TN

PHLEBOTOMY TECHNICIAN CERTIFICATE

COMPLETED IN AUGUST 2015

Studied: Safety & Infection Controls, Anatomy & Physiology, Medical Terminology, Work Ethics, Customer Service/Interpersonal Skills, Phlebotomy & Collection Procedures, and Clinical Training

MAHARAJA SAYAJIRAO UNIVERSITY OF BARODA, VADODARA, GUJARAT, INDIA

BACHELOR OF COMMERCE (B.COM.)- ACCOUNTING AND FINANCIAL MANAGEMENT

COMPLETED IN 2009

GPA : 3.00/4.00

SKILLS & ABILITIES

Venipuncture & Capillary Puncture, Blood Collection & Handling Safety, Medical Records Review, Blood Specimen Storage, Quality Assurance & Controls

Microsoft Office (Word, Power point, Excel),

Fluent language in Hindi, Gujarati

EXPERIENCE

VITAS HOSPITAL – PHLEBOTOMIST – VADODARA, GUJARAT, INDIA

NOVEMBER 2015 TO JANUARY 2016

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Correctly identified patients according the medical facility’s protocol, collected and processed paperwork for patient’s insurance

Collected blood specimens from patients of varying ages utilizing evacuated tube system or butterfly system

Prepare blood-collecting equipment, draw blood, and safely store and transport samples.

Follow infection control and safety procedures in carrying out daily phlebotomy functions

PLASMA BIOLOGICAL SERVICES – PHLEBOTOMIST/DONOR PROCESSOR - NASHVILLE, TN

SEPTEMBER 2015 TO NOVEMBER 2015

Determining donor suitability through various screening tests and questions as required by company procedures and training.

Performing moderate complexity testing (total protein, hematocrit) as required by company procedures, including the handling of the specimen, the performing of the test, and the analysis and reporting of the results.

Performing quality control activities per written procedures.

Performing donor checks.

Maintaining donor records per company procedures.

Perform venipuncture and finger stick

TRISTAR SOUTHERN HILLS MEDICAL CENTER – STUDENT – NASHVILLE, TN

INTERN JULY 2015 TO AUGUST 2015

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Correctly identified patients according the medical facility’s protocol, collected and processed paperwork for patient’s insurance or Medicare

Collected blood specimens from patients of varying ages utilizing evacuated tube system or butterfly system

Follow infection control and safety procedures in carrying out daily phlebotomy functions.

Prepare blood-collecting equipment, draw blood, and safely store and transport samples.

Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.

Performed 510 venipuncture with accuracy of 98%.

SUBWAY RESTAURANTS – CASHIER – MOUNT JULIET, TN

09-2013 TO 01-2014

Perform daily opening of restaurants with preparation for morning breakfast by myself. Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Prepares food neatly, according to formula, and in a timely manner.

Demonstrates a complete understanding of menu items and explains them to guests accurately.

Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.

Understands and follows to proper food handling, safety and sanitation standards during food preparation, service and clean up. Cleans and maintains the customer and service areas and equipment to promote a clean restaurant image.

Contact this candidate