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Quality Control Manager

Simi Valley, CA
April 23, 2016

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Cell: 805-***-**** E-mail: Simi Valley, CA


To become an integral part of a positive team with great values where I can learn how to apply what I’ve learned through my work experience and expand my skills and knowledge.


Excel, Microsoft Word, AS/400, Access, Outlook, Lotus Notes, Electronic Payments, Cash Pro


Type 45+ wpm

Basic knowledge of accounting

Bilingual - Spanish and English

Strong team player

Professional Experience:

Bank of America/Countrywide Home - Loans Mortgage Servicing Specialist llI 2/2006 – 10/ 2014

Post and debit funds to loans using different fee codes according to investor guidelines

Paid Attorney Invoices when property went into Foreclosure

Assist with Gain Loss Reporting and reconciliation of loan after proceeds have been received

Balance daily bulk payment from HUD through ledger processing

Process check requests for return of funds to borrower or attorney as well as internal and external outgoing wires via Cash Pro system

Familiar with guidelines for government and private investor such as FNMA, FHLMC, GNMA, and BONY as well as HUD 601 Program

Determine training needs within the unit and conduct any additional training required

Assist with projects and provide feedback to develop process enhancements

Countrywide Home Loans / Balboa Insurance Group Trainer - Document Prep Coordinator lll 9/2001-12/2005

Process high volume of checks by sorting, endorsing and preparing them for the Cash Management Department

Handle workflow ensuring all insurance documents were processed in a timely manner

Opened and final sort incoming insurance documents for several lenders

In charge of misdirected mail being correctly distributed to correct dept by mailstop

Maintained processed check database insuring incoming checks were accurately logged and sent to Texas Facility

Quality Control work flow ensuring all documents were processed in the correct lender the entire dept.

Scan all documents by Lender

Bugle Boy Industries Inc. - Data Entry Clerk/ Lead Person 11/1993 - 03/2001

Supervised Quality Control department upon manager’s absence

Clerical work that included Falling, faxing, printing, scanning documents

Sort and mail payroll check for over 6,000 employees.

Sort mail for 317 stores, 150 Corporate employees across the country


Winner of 16 employee recognition from different line of businessmen

Maintains a 100% track record in successfully meeting all deadlines


High School diploma LA SALLE

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