Customer Service Representative

HERMOGINO, JAN-MARC IAN N.

South Ocean Development Corp Bldg. No.2977 Ramon Magsaysay Blvd.

Sampaloc Manila

Mobile No. 090********

Email address: ***********@*****.***

Work Background

Kitchen Helper at Networld Hotel and Casino, Roxas Blvd. Metro Manila 2013

Events Ambassador at Manila Intercontinental Hotel, February – April 2014

Customer Service Representative at Transcom Ortigas, July – December 2014

Kitchen Staff at Marriot Hotel, November – December 2015

Chef at Noriter Korean Restaurant, January – March 2016

Career objective

To obtain a position where I can enhance my skills and capabilities by gaining entry to dynamic institutions to serve my customers better, and to pursue further experience for my professional growth and development in my chosen field.

Educational background

Fourth Year Level, Bachelor of Science in Hotel and Restaurant Management, Far Eastern University

Culinary Certificate in Chef de Partie Course, April 2015 ( Galastars Culinary)

Culinary Certificate in Sous Chef Course, June 2015 ( Galastars Culinary)

Secondary education

FQD Medical Foundation Special Science High School ( Dagupan City)

Affiliation

Member – FEU ITHM-HRM Society (2013)

Seminars Attended

February 22, 2012 Food and Beverage Business Expo and Seminar, FEU ARH Hotel Lobby

November 9, 2011 Corporate Speech Symposium, FEU ITHM Student Council, FEU Auditorium

November 5, 2011 Summit Meeting on Community Services, Office of Community Extension Services, FEU Mini Auditorium

July 16, 2011 Pathways to Leadership, Office of Student Affairs, FEU Conference Hall

February 19, 2011 In-Flight Catering Tour, Macro Asia Catering Services, NAIA Pasay City

February 19, 2011 Bar Exposure Program, T.G.I.F, Robinsons Galleria Branch

February 19, 2011 The Barista Basics, Gloria Jean’s Coffees, Galleria Branch

February 19, 2011 Housekeeping, Actual Bed Making and Front Office Seminar, Pan Pacific Hotel

Core competencies

Maintains a positive working relationship with open communication to sustain harmony

Depth knowledge of food service operation

Able to operate kitchen equipment

Fluent in English and very good interpersonal skills

Very good ability to stand long periods

Able to work in hot and cold environment

Personal background

Age: 27 height: 5’7 Civil status: single

Birthdate: December 10 1988 weight: 190lbs Citizenship: Filipino

Place of birth: Dagupan City

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