Technical Support Active Directory

Christian Mora Díaz

Cjon. Batopilas **** Colonia Cacho, Tijuana B.C.

Home :(664-***-**-** ●Mobile 858-***-****

acuh8f@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Cubic De Mexico Dec 2011 – Present IT Supervisor

HP Servers Administration

Windows 2003 /2008 Server Active Directory administration

DHCP and DNS configuration

Group policies configuration

End user technical support, Equipment setup (Win XP, Win7)

Microsoft Exchange 2007 account management

Acronis, Norton Ghost and Symantec Backup Exec 2010 Administration

Installation and maintenance of telephone lines (POTS)

Avaya IP office configuration

Network cable installation (Cat 5e/6) jacks and racks

Setup and installation of wireless networks

Software and Hardware inventory

Preventive maintenance (Servers, desktops and printers)

Creation of procedures and policies for the company (ISO 9001)

Security administration

Strategica Eliminación De Riesgos Jun 2008 – Dec 2011

Network Administrator

Installation and maintenance of telephone lines (POTS)

End user technical support, equipment setup (WinXP Pro, Windows 7)

Network cable installation (Cat 5e)

HP Proliant Series Server administration

Windows 2003 Server Active Directory administration

Install and Setup of IP Cameras for surveillance (Geovision)

Design Security Policy for users

Setup and Installation of NVR systems for surveillance (Geovision)

Firewalls and Cisco Router Configuration and Administration

Panasonic Communications of México, Tijuana, B.C May 2006 - Jun 2008

Network Administrator

IBM X Series Server administration

Installation and maintenance of telephone lines (POTS)

Setup & Installation of wireless networks

Management and configuration of PBX (Avaya), Voice Mail

Windows 2003 Server Active Directory administration

Microsoft ISA Server 2004 management

User and process administration of SAP R/3

Preventive maintenance (Server, Desktops, Printers)

End user technical support, equipment setup (WinXP Pro, Office 2003)

Server Backups (ARC Server)

Network cable installation (Cat 5e)

Setup of IP Cameras for surveillance (Panasonic)

EDUCATION

Master Degree in Information Systems Management (MISM) January 2013 - Present

DeVry University, San Diego Campus

BS, Computer Systems Engineer Aug 2000 - Dec 2004

Instituto Tecnológico de Tijuana, Tijuana B.C.

Thesis: Security Information: Penetration Testing in Database Dec 2008

Certifications

The Data Scientist’s Toolbox July 2014

Johns Hopkins University

http://coursera.org/verify/289M68KE7H

R programming August 2014

Johns Hopkins University

http://coursera.org/verify/T37T6QCWQR

Interactive Programming in Python November 2014

http://coursera.org/verify/NAAWVVVNRR

Getting and Cleaning Data February 2015

https://www.coursera.org/verify/FBSTL6353J

Courses

Cisco Interconnecting Cisco Networking Devices

Oct 2009

Implementing Microsoft Internet Security and Acceleration Server (ISA Server 2004)

Aug 2007

Managing and Maintaining a Microsoft Windows Server 2003 Environment

Feb 2006

Querying Microsoft SQL Server 2000 with Transact-SQL

Aug 2004

LANGUAGE SKILLS

Universidad Autónoma de Baja California

English Language Certificate

English 90% (Spoken / Written)

TECHNICAL PROFICIENCIES

Platforms: Windows XP, 7,8 Linux / Unix servers (Redhat,Ubuntu

Fedora), Windows 2003 / 2008 Advanced server, MS SQL server 2005,2008

Microsoft Exchange 2003,2007, MS ISA Server 2004 Setup, Microsoft WSUS, Office

2007, 2010, (Word, Excel, PowerPoint, access Outlook),

VMware Workstation

Networking: Active Directory, Domain Controller, Group Policies, LAN / WAN

Administration, DNS, TCP/IP

Tools: Microsoft Office Suite 2007/2010 (Word, Excel, PowerPoint, Outlook),

IBM Safeboot Encryption Software

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