Human Resources Project Management
Resume:
Lia Demos Certified Instructional Designer
416-***-**** ******@*******.***
Results-driven instructional designer with over 15 years of experience organizing, facilitating, and creating training materials. Known for excellent research and organization skills, utilizing a wide variety of resource to create websites, e-learning courses, marketing promotions, and awareness campaigns. Proficient in a wide range of software, including MS Office, Adobe CS5, Articulate Storyline, Adobe Captivate and Lectora.
Areas of professional expertise include:
Adult Learning Theory
Coding & Web Development
Performance Metrics
Blended Learning
Documentation
Project Management
Course Development
Needs Analysis
Technical Writing
Professional Experience
MAIN STREET INSTITUTE Toronto, Ontario 2014 - Present
Curriculum Designer
Create textbook and e-learning simulations based on the needs of SME entrepreneurs on over 3,000 boards of management as part of public-private partnerships. Offer comprehensive training to groups that retain organization’s services.
Key Accomplishments:
Designed textbook and eLearning materials from scratch, collaborating with SMEs to research and develop materials.
Initiated work-groups around North America to create mutually beneficial networking connections.
Nearing completion of a Main Street Institute certificate program that will verify participant competencies in various skills related to business improvement.
HIRE COACH PERSONNEL TRAINING Toronto, Ontario 2009 - Present
Career Training Specialist
Began consulting service offering career, academic, and training strategies while providing A-to-Z instructional design services to corporate clients such as Main Street Institute and RCC Institute of Technology.
Key Accomplishments:
Developed over 4,000 resumes for entry and mid-level job seekers in industries such as insurance, accounting, and health care administration.
Delivered workshops on job searching, interviewing, entrepreneurship, and small business financing options to more than 800 individuals in-class and via computer-mediated conferencing.
CAMBRIAN COLLEGE Brampton, Ontario 2011
Instructor
Taught human resources, occupational health and safety, accounting, and hospitality courses to approximately 200 college students. Designed and delivered teaching materials and outlines. Led discussion groups and seminars. Evaluated student progress via exams and written research papers.
Key Accomplishments:
Utilized personal network of connections in the hospitality industry to assist school in obtaining co-op placements and internships for students.
Provided internship students with opportunity to be involved in all aspects of three-day street festival in East York with over 400 merchant participants.
RYERSON UNIVERSITY Toronto, Ontario 2002 - 2009
Student Affairs Assistant
Acted as a primary point of contact for over 4,500 nursing students, providing assistance with issues such as course selection, progress toward graduation, financial planning, and career decisions. Supported both incoming students and foreign trained RNs and medical professionals. Provided ongoing alumni services. Represented school at various community and campus events.
Key Accomplishments:
Prepared communications materials and oversaw the content of school’s webpages, learning management portal, and other media. Utilized instructional design best practices.
Planned orientation meetings, annual dinner, and other special events. Managed the activities of nearly 100 faculty and student volunteers.
Increased award recipients by 400% over previous yearly average, nearing 150k.
Designed and implemented interventions to reduce attrition rate from 10% to 2% among a cohort of 600 first year students across three campus sites.
Volunteer Experience
CITY OF TORONTO Toronto, Ontario 2002 to 2009
Chair, Danforth Mosaic Business Improvement Association
Led all board meetings and general meetings for group representing nearly 500 shops across the Danforth. Oversaw all financial and executive decisions. Reported to the City of Toronto Economic Development Division.
Key Accomplishments:
Developed a comprehensive marketing program to promote general awareness of event throughout community.
Trained over 100 restaurateurs to put on annual dining festival as part of a collaboration with Yellow Pages subsidiary “Dine.To” venture.
Initiated Micro Finance program for at-risk merchants unable to solicit loans with traditional banks.
Managed three to four staff, 200+ vendors and volunteers, and 40+ student volunteers at street festival and sidewalk sales.
Research Activities
Research Assistant, School of Business
ATHABASCA UNIVERSITY Edmonton, AB 11/2009 – 2/2010
Presenter, Distance Education Technology Symposium
ATHABASCA UNIVERSITY Edmonton, AB 6/2008
Presenter, Alberta Distance Education Technology Association
CALGARY UNIVERSITY Calgary, AB 6/2008
Publications
Business Improvement Districts, 2015
An original curriculum designed for 3,000 associations worldwide.
The package consists of a textbook and course website supporting e-learning modules.
The Regenerators, 2016
An interactive novella series designed to improve adolescent confidence and enhance reading and research skills.
The package includes games, quizzes, widgets, and a Unity video game.
Education & Training
Master of Education
ATHABASCA UNIVERSITY Edmonton, AB 2013
Master of Business Administration
UNIVERSITY OF PHOENIX Phoenix, Arizona 2011
Human Resources Management Certification
RYERSON UNIVERSITY Toronto, Ontario 2005
Bachelor of Arts in Political Science
WESTERN UNIVERSITY London, Ontario 2002
Tech Skills
Microsoft: Word, Access, Excel, Visio, Power Point
Project Management: Microsoft Project, Tririga, Ace Project
Reference: EndNote, RefWorks, Zotero
CMS & LMS: Blackboard, Moodle, Desire2Learn
Group Collaboration: Lotus Notes, Groupwise, Outlook, Sharepoint, Entourage
Design: Adobe CS5 (Illustrator, In Design, Photoshop, Flash, Dreamweaver)
Instructional Design: Articulate Storyline, Adobe Captivate, Lectora, Camtasia, Udutu
Documentation: ScreenSteps, MadCap Flare, RoboHelp
Coding & Web Development: HTML5, CSS3, JavaScript, JQuery, Bootstrap, WordPress
Simulcast: Adobe Connect Pro, Web Ex, Skype
Intelligence/Analysis: Excel, SPSS, Mega Stat, Crystal Reports, IBM Cognos, NVivo, Atlas/Ti
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