Customer Service/Administrative Asst./Inside Sales
Resume:
Corpus Christi, TX *****
****.********@*****.***
KATY MATHIS
PROFILE
I have achieved over five years’ experience in administration for a manufacturing company within the oil and gas industry; as well as thoroughly supported the sales team and management in operations.
SKILLS & ABILITIES
Inside Sales support * Customer Service * Operations Assistant * Inventory Control * Purchasing * Shipping and Receiving * Billing * Accounts Receivable * Accounts Payable * Event Coordinator * Scheduling * Records Management * Microsoft Office * E2 Software, QuickBooks and SyteLine * 10-Key *
EXPERIENCE
OUTSIDE SALES - TXAM PUMPS
August 2014-July 2015
Established a strong business foundation and relationship with pre-existing customer accounts and lost customer accounts. Developed new business accounts and relationships within the Eagle ford Shale area. Assisted in managing and operating new shop branch in Karnes City, TX
ACHEIVMENTS:
Established some of the highest sales for the South Texas team in the first quarter of 2015. The Karnes branch generated over $500,000 for four consecutive months.
ADMINISTRATIVE ASSISTANT / INSIDE SALES - TXAM PUMPS
November 2008-August 2014
Assisted outside sales team in developing and maintaining business relationships with customers through excellent customer service and providing an optimal quality product. Upheld customer support and troubleshooting, maintained a “can do” attitude on a daily basis. Initialized customer orders, processed billing orders, and finalized quotes.
Prepared shop production schedule and order delivery schedule. Maintained inventory control through processing stock orders and purchasing materials and inventory. Ensured reduction in material costs through negotiating price and research on reliable vendors and their product. Assisted with keeping accounts receivable up to date and maintaining accounts payable by creating purchase orders and receiving in materials or writing checks when needed.
Screened calls, created spreadsheets and reports for upper management and operations. Coordinated outside marketing events and luncheons
ACHEIVMENTS:
Only inside sales representative to handle all consignment orders. Attained some of the highest sales numbers for the inside team, and covered the largest customer accounts
CASHIER / SECRETARY – BAMBOO GARDEN RESTAURANT
February 2003-September 2006
Handled daily cash, check, and credit card transactions for customers. Totaled gross daily sales & wait staff sales; settled credit card transactions. Handled customer disputes. Calculated employees' payroll; handled all payroll through QuickBooks. Corresponded with vendors and made supply purchases. Answer phones, take phone orders and messages
EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION IN FINANCE
Texas A&M University – Corpus Christi, TX
ASSOCIATES OF CLINICAL LABORATORY TECHNOLOGY
Delmar College – Corpus Christi, TX
REFERENCES
SHANA MCGUIRE
Inside Sales, TXAM Pumps
CARRIE ZEPEDA
Insurance Specialist, Texas Farm Credit
RONALD BRILL
Account Manager, Baker Hughes
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