Customer Service Manager

Location:

Salary:

30hr

Posted:

April 25, 2016

Proﬁle

I am seeking a position in a challenging environment like where I can

grow and expand my skills and knowledge. I want to excel in this ﬁeld with hard work, perseverance and dedication.

Experience

Field Technician,Time Warner Cable; Chatsworth, CA 2014-2016

• Install, modify, relocate, remove and trouble shoot video, data, and other

communications systems.

• Providing excellent customer service while working fast and efﬁciently ensuring

their expectations are exceeded in every way.

• Obtained knowledge in Computer Networking, reading and working with dBmV

• Driving company vehicle safely, obeying all trafﬁc laws and comply with safety

requirements

Field Manager, Alfredo Landscaping; Van Nuys,CA 2008-2014

• Managing appointments and routes while driving company vehicle

• Supervising other employees and quality of work

• Billing, sending & receiving and notate invoices and payments Personal Trainer, 24 Hour Fitness; North Hollywood,CA- 2013-2014

Conduct ﬁtness consultations and assignments

• Develop individualized programs that ensure client safety and enhancement of personal ﬁtness goals

• Monitor and instruct clients to achieve ﬁtness goals. Education

Jonathan

Ortiz

jonathan.ortiz2@twcable.

com

14801 Nordhoff St. Apt#

203

• Pierce College 2012-2013, 6201 Winnetka Ave, Woodland Hills, CA 91371

• West Vallley Ocupation Center AEWC 2011-2012, 6200 Winnetka Ave, Woodland Hills, CA 91367

• Birmingham High School 2009-2011,17000 Haynes St, Van Nuys, CA 91406

Skills

• Great Communication Skills & Customer Service

• Bi-Lingual English & Spanish

• Computer Networking, Performance Data

• Operate Microsoft Word, Powerpoint, and Excel

• Comercial Servise & Sales

References

Alfredo Ortiz, Employer 818-***-**** John Fondsworth,Teacher