Joyce Daniels

***** ********** ****, *******, ********** 92586 – 951-***-**** acugw9@r.postjobfree.com

Objective

An office position where I can utilize my various skills and experience to make a positive difference in the success of the business.

Experience

Robert Chermak & Associates, 1940 Petra Lane, Suite C, Placentia, CA 92870

Office Manager 2001 – 2016

Managed Customer Relations including order entry, product inquiries, and problem resolution

Responsible for all financial accounting, tax and legal reports

Responsible for payroll, including all federal and state payroll tax deposits and reports

Managed office staff

Logistics Coordinator 1991 – 2001

Inventory Control

Shipping/Receiving

Distribution Logistics, inbound and outbound

Confirmed vendor pricing

Responsible for purchasing inventory and office supplies

Customer Service 1985-1991

Order Entry

Order Inquiries

Customer Issue Resolution

Outside Sales 1982-1985

Cold Calling Potential Customers

Maintained relationships with existing customers

Receptionist 1981-1982

Answered multi line phones

Greeted visitors

Education/Skills

Business English, Office Procedures, Office Machines courses; MS Office (Word, Excel)

Leadership

President Veterans of Foreign Wars (VFW) Auxiliary District 2 (500 members) 2008– 2009; Trustee VFW Auxiliary District 2 2009 – present; Treasurer VFW Auxiliary to West Orange County Post #9557 2003 – present; Dairy Industry Association Event Coordinator for yearly events attended by up to 500 people 1985-2007