Ophelia Dias
****-** *********** ***., ***** York, Ontario M2J 2C4
*************@*****.*** Home: 416-***-**** Cell: 647-***-****
Professional Profile
A high level of professionalism, and integrity with relevant experience, holding a Diploma in Health Office Administration, with personal initiative, strong work ethic and a team player. An excellent ability in Medical Transcription, Medical billing, Medical terminology, Answering phones and scheduling appointments.
Areas of Expertise
CPR and First Aid Certified
Basic Accounting
Bookkeeping
Ability to multi-task
Strong interpersonal skills
Communication skills
MS Word, Excel, PowerPoint, Outlook
Data entry skills- 55 w.p.m
Professional Experience
Worldlynx Wireless Company - (Authorized Corporate Bell Dealer) 2015 - 2016
Inventory Coordinator Toronto, ON
Assigned orders of customers
Answered incoming calls
Printed Packing Slips and Labels
Picked, packed and shipped orders of cell phones and accessories
Sunnybrook Health Sciences Ctr 2015
File Clerk Toronto, ON
Filed Patients file in the Pathology Department and attended to General office duties
Dart Canada Inc. 2015
Data Entry Operator Toronto, ON
Accessed existing individual CPL Excel files for data input and revision
Updated Excel based customer price files (CPL) requiring market price increase
Tracked, proofread and checked data entry forms and spread sheet for accuracy and completeness
North York General Hospital 2015 Contract
Office Assistant (Worked in the Volunteer Services Office) Toronto, ON
Updated Volunteer database of communicable diseases and hours of work
Answered incoming calls, registered volunteers for upcoming events and prepared mailing labels
Canadian Power and Sail Squadrons 2012 Contract
Clerk Toronto, ON
Performed basic data entry tasks for new memberships and maintained filing system
Updated members files on company databases and changed addresses for card replacements and licenses for boats
Tippet Richardson 2012 Contract
Data Entry Clerk Toronto, ON
Scanned and faxed documents as required Indexed company file boxed, documented bar codes and inventory filing
Prepared envelopes and labels for mailing
Blue Flame Heating and Air Conditioning 2009-2011
Data Entry Clerk Toronto, ON
Scheduled new installs, removals and exchanges of rental gas, electric water heater tanks
Faxed, sorted and filed sales agreements of customers information
Elections Canada 2008
Clerk Toronto, ON
Received electors and filed registration documents
Updated preliminary list of electors by receiving applications through mail, fax, phone or in person and registered voters on election and advanced poll days
Signode Canada Packaging Systems 2004- 2008
Clerk Toronto, ON
Processed and filed invoices, notes, direct and service billing for warehouse transfers
Faxed order acknowledgements and photocopied manuals when required by customers
Volunteer Experience History
North York General Hospital 2014
Volunteered at Medical Imaging Department Toronto, ON
Sorted incoming, outgoing mail and filed doctors reports in the doctor’s lounge
Stuffed envelopes and mailed out daily reports
The Ontario Lung Association 2013
Volunteer Toronto, ON
Hosted three checkpoint challenges for 75 registered participants by providing clear instruction for individual challenges and direction to teams to administer challenge
Recorded accurate information about results
Education
Canadian College of Business, Science and Technology 2013-2014
Diploma in Health Office Administration Toronto, ON
Awarded Student of the Month of May 2013 in Health Care Medical Terminology