Technical Support Sales

Guillermo Guerra Viera

Address: ***** ** **** ******, ***** FL 33193

Phone: 813-***-****

Email: acugt2@r.postjobfree.com

SUMMARY

Over 8 years of experience in Software Engineering.

Strong Object-Oriented Programming and Data Structure knowledge.

Experience with Design Skills.

Experience with Service-Oriented Architecture.

Experience with modeling tools (Rational Rose/UML).

Extensive Internet Development Knowledge.

Experience with Database Management.

TECHNICAL SKILLS/KNOWLEDGE:

Programing Languages

C++, C#, PHP, Javascript

Web Technologies

Angular JS, Bootstrap, HTML5, CSS3, JQuery, JavaScript, IIS, ASP.NET, MVC, Web Services, Joomla, WordPress, Drupal, CakePHP, CodeIgniter, Apache (XAMPP, WAMP), Web Responsive, JSON.

Databases

Microsoft SQL Server, MySQL, SQLite.

Modeling/ Version Control / Other

UML-RUP, Rational Rose, SQL 2005-2014, Adobe Creative Suite, Microsoft Office.

PROFESSIONAL EXPERIENCE:

Agencia Viajes Cubanacan, Havana, Cuba SEPT 2010 - DEC 2015

Roles: Senior Specialist of the Online Sales Group, developer and websites management.

Web Site “Institutional web”

Informative web site that discloses the catalog of products offered by Viajes Cubanacan travel agency. It includes image galleries.

Environment: HTML5, CSS3, Web Responsive Design, Joomla, Bootstrap and JQuery.

Web Site “Tu Excursion Conmigo”

Website offering the customer the possibility to download the catalogs offered by Viajes Cubanacan travel agency in each Cuban province.

Environment: HTML5, CSS3, Web Responsive Design, Joomla, Bootstrap and JQuery.

Web Site “Ventas Online”

Roles: Managing a reservation center for online travel sales.

A web site created along with the Spanish enterprise AMF Global. This site offered the possibility of selling online all the tourist products the Viajes Cubanacan offers.

Network management

IT technical support, monitoring and maintaing the computer systems and networks of the company. Installing and configuring computer systems, diagnosing hardware/software faults and solving technical and applications problems. Testing and evaluating new technologies.

Environment: Windows Server (2000-2014), VMWare, Mdaemons, Microsoft ISA Server, Kerio Control

Student assistant for supporting collaboration between CITI Company and the CUJAE University - Havana, Cuba

2009 - 2010, Creating Web services using GeneXus.

EDUCATION:

2005 - 2010, Havana Technological University CUJAE, Havana, Cuba (equivalent to a USA bachelor’s degree in Computer Science).

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