Customer Service Care
Resume:
Lisa Dominach
Estero, Fl ****8
LISA DOMINACH RN, BSN, MSN, APRN
EDUCATION
FELICIAN COLLEGE- Lodi, New Jersey
Master of Nursing-Adult Nurse Practitioner 2012
WILKES UNIVERSITY- Wilkes-Barre, Pennsylvania
Bachelor of Science in Nursing 1988
PROFESSIONAL EXPERIENCE
MILLENIUM PHYSICIAN GROUP Naples, Florida 3/2016-Present
Hospitalist
Responsible for the delivery of patient care through the process of assessment, diagnosing, planning, implementation and evaluation. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired outcomes. Provides quality patient care through exemplary customer service.
IPC HOSPITALIST COMPANY Naples, Florida 10/2015-3/2016
ARNP
Responsible for the delivery of patient care through the process of assessment, diagnosing, planning, implementation and evaluation. Collaborates with other professional disciplines tensure effective and efficient patient care delivery and the achievement of desired outcomes.Provides quality patient care through exemplary customer service
Company downsized.
EMCARE Naples, Florida 10/2014-10/2015
Hospitalist
Responsible for the delivery of patient care through the process of assessment, diagnosing, planning, implementation and evaluation. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired outcomes. Provides quality patient care through exemplary customer service.
Company lost contract.
IPC HOSPITALIST COMPANY Naples, Florida 7/2013-9/2014
Hospitalist
Responsible for the delivery of patient care through the process of assessment, diagnosing, planning, implementation and evaluation. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired outcomes. Provides quality patient care through exemplary customer service. Primarily performing admissions in the Emergency Room.
Company lost contract.
VITAL MEDICAL FORCES Dover, New Jersey 10/2012-6/2013
Hospitalist
Responsible for the delivery of patient care through the process of assessment, diagnosing, planning, implementation and evaluation. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired outcomes. Provides quality patient care through exemplary customer service. Primarily rounding on patients on acute care floors as well as Intensive Care Unit.
Relocated
KINDRED HOSPITAL Dover, New Jersey 11/2004-12/2012
Staff Nurse, Director of Nursing
Both managerial and direct patient care responsibility for 45 bed LTAC unit specializing in Ventilator Management, Complex Wound Care, Telemetry Monitoring, Chest Tube Management and titration of intravenous medications. Mentor/preceptor to new nurses as direct care provider. Directly involved in development of policy and procedures, Strategic Plan and Patient Handbook for start up operations. Implemented dialysis program in 2005. Instrumential in obtaining JCAHO Accreditation in 2006. Achieved Top 10 Employee Satisfaction scores within 85 hospital system. Resigned to pursue Nurse Practitioner position.
ST CLARES HOSPITAL Dover, New Jersey 6/2008 9/2009
Director of Nursing
Responsible for the day to day operation of a 25 bed long-term care ventilator unit.
SELECT SPECIALITY HOSPITAL Carrolton, Texas 10/2003-11/2004
Director of Clinical Services, Nurse Manager, Staff Nurse
Both managerial and direct patient care responsibility for 45 bed LTAC unit specializing in Ventilator Management, Complex Wound Care, Telemetry Monitoring. Instrumental in obtain Both managerial and direct patient care responsibility for 45 bed LTAC unit specializing in Ventilator Management, Complex Wound Care, Telemetry Monitoring, obtaining JCAHO Accreditation in 2004. Planned for, coordinated construction and moved hospital for facility expansion.
Relocated.
Case Manager DeSoto, Texas 6/2003-8/2003
Responsible for selection of patients meeting admission criteria, oversight of interdisciplinary care deliverance in a cost effective manner under the quality care standards in a PPS system. Resigned due to relocation.
EPIC MED STAFF Dallas, Texas 1/2003-6/2003
Director
Established new home health agency for the care of complex patients particularly those that are ventilator dependent. This included budget development, market and recruitment strategy, and preparation of policies and procedures, forms, hiring and firing of employees.Company sold due to financial constraints.
Company closed.
BAYADA NURSES Morris Plains, New Jersey 12/1998-6/2002
Bethlehem, Pennsylvania
Director
Responsible for all aspects of fiscal and personnel management, oversight of all state, Medicare and JCAHO regulations for a national home health agency specializing in high-tech home ventilator management for both adult and pediatric population. Relocated due to divorce.
Relocated.
QRS MANAGED CARE Cranford, New Jersey 2/1997-12/1998
Field case manager for NJ No Fault and Workers Compensation claims.
CONCERNED NURSING CARE Newton, New Jersey 3/1991-2/1997
Administrator, Nursing Supervisor
Responsible for clinical and administrative management of a home health agency. Third largest employer in the county. Prepared for a successfully completed JCAHO survey in 1991 and 1994. Prepared one of less than a dozen Certificates of Need applications of 76 applicants that was granted for Medicare Certification in New Jersey in 1995. Company sold to national provider.
DOVER GENERAL HOSPITAL Dover, New Jersey 6/1989-3/1991
Critical Care Nurse
SACRED HEART HOSPITAL Allentown, Pennsylvania 6/1988-5/1989
Critical Care Nurse
PROFESSIONAL MEMBERSHIP
Sigma Theta Tau Honor Society of Nursing April 1991
BLS, ACLS
Wound Vac Certification
References available upon request.
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