Customer Service Front Desk

**** ******* **

Glendale Heights IL *****-****

Phone 708-***-****

E-mail owensshanna@yahoo,com

Shanna Owens

Education

**** ****** ******* ***** *****,IL

Associate in Applied Science

Hotel Management.

Work experience

2014-Present Nestle Glendale Heights, IL

Picker

Picking orders for different stores

Working with the P.I.T.

2007-Present Westin Hotel Lombard, IL

Work in the Executive Club Lounge setting up the continental breakfast for the SPG guest.

Room Service which include towels and food from kitchen.

2006 Comfort Suites Hotel Schiller Park, IL

Front Desk Clerk

Answer phones, make reservations

Check guest in and out of the hotel

Total coverage for the front desk

2001-2012 Walgreens Chicago, IL

Customer Service

Follow cyclical schedule and complete daily work task

Perform general housekeeping duties in assigned work area

Maintained morale and positive employee/customer relationships

2000-2000 Finish Line Athletic Store Chicago, IL

Cashier

Assist customers with purchase and returns

Handle cash, checks, credit cards and answer phones

Conduct cleaning of assigned work areas

Objective

A challenging position, utilizing my abilities developed through my experience in retail, with the opportunity for growth based in my performance.

Qualifications

A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.

Extensive public contact and experience with retail industry.

Recognized for high ethical standards in all work performed.

Reputation as a dependable and accountable employee.

Skillful at processing data and information, keeping records, and tabulations.

Contact this candidate