Customer Service Microsoft Office

Education:

University of California, Irvine

Degree: Bachelor of Science – Mathematics (Concentration in Finance) August, 2013- June, 2015

Received Chancellor's Excellent Scholarship: 2013-2014

Cypress College, Cypress

Degree: Associate in Arts - Math and Science: 06/2013 August, 2010 - June, 2013

Dean's Honor Rolls

Received Nilane Lee Memorial Scholarship for Mathematics: 2012-2013

Skills Summary:

Strong written and verbal communication skills

Knowledgeable of basic clerical skills, such as filing, record keeping and time management

Work effectively in a fast paced team work environment

Experience with cash handling, and interpersonal/customer service skills

Self-motivated, organized, detail oriented and good decision making

Proficiency in Windows and Microsoft Office applications

Fluency in English & Vietnamese

Work Experience:

Garden Grove Hospital and Medical Center Medical Billing January, 2016- April, 2016

Using coded data such as ICD-10 and CPT to produce and submit claims to insurance companies.

Answering any questions patients may have.

Knowledge of insurance guidelines especially Medical and Medicare.

Receives and reviews billing documents and ensures accuracy.

Educating patient about their insurance coverage and financial responsibility for the practice.

Answering inbound and outbound calls.

Nguyen & Luu, LLP Legal Assistant July, 2015- January, 2016

Scheduling, direct and coordinating law office activity/appointment.

Review current and existing contracts for renewal process.

Organize paper for lawyer to review and sign.

Assign works for office assistants.

Prepare other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.

All Western Mortgage Inc. Loan Officer Trainee (Internship) February, 2015 - June, 2015

Answered incoming calls and assisted clients with their home loan applications.

Regularly contacted clients to prove updated rate and loan process status.

Complete data input on loans in loan system.

Review loan documents, tracking, printing, scanning, and indexing.

Review loan documents, audit for completeness, and accuracy.

References: Available upon requests.

Contact this candidate