R. Jason Crane

CONTACT INFORMATION

R. Jason Crane

**** ********* ****

Downingtown, PA 19335

Mobile: 484-***-****

Email: acugdf@r.postjobfree.com

AREAS OF EXPERTISE

Systems Interoperability

IT Organization Management

Project Leadership

Windows Server & Data Migration

Virtualization

Systems Administration

Microsoft Terminal Services

Microsoft Office 365

Vendor Qualification and Management

PERSONAL SKILLS

Leadership

Communication

Organization

CERTIFICATIONS

MCSE

MCSA

MCP

CompTIA A+

PROFESSIONAL SUMMARY

A multi-skilled IT manager and Systems Administrator with superior expertise maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions. Key area of interest include IT infrastructure solutions management that provide efficiency and performance and continual operation of organization technical systems. Extensive practical knowledge of internal and cloud-based system environments, networking, security, telephony, server and end-user hardware.

Looking for a new and challenging position, one that will make best use of my existing skills & experiences and also further my personal development.

KEY SKILLS AND COMPETENCIES

Windows Server 2000 – 2012R2

Windows XP, Vista, 7, 8, and 10

Virtualization: VMWare & Hyper-V

Microsoft Terminal Services

Office 365: Migration, Deployment & Management

Exchange Online, 2003 – 2013

SQL Server 2000 – 2008R2

Sharepoint Online

Shavlik Netchk Protect, WSUS

Bloxx & Websense web filtering

eDocument Management systems

Copiers, Printers & Fax

Enterprise Anti-Virus: Intune, Symantec & TrendMicro

Enterprise Accounting Software

Microsoft Intune

Sophos Unified Threat Management

Juniper Firewall & SSL VPN

Cisco LAN/WAN, routers, switches & firewalls

Cisco Meraki

Enterprise backup tools

Wyse Device Mgr / Thin Clients

Mobile Device Management

Aruba Systems wireless hardware

HP, Dell & Lenovo hardware

EvolveIP Polycom VoIP systems & Avaya PBX systems

Cisco Ironport Email security

Logmein Remote Management

Trackit & Zendesk helpdesk

Apple iOS

PROFESSIONAL EXPERIENCE

Mallinckrodt Pharmaceuticals, formerly Therakos, Inc. West Chester, PA

Systems Administration March 2014 – Present

Perform daily system administration of the company’s IT systems & enterprise application support. Maintaining server and desktop hardware/software, local and wide area networks, IT security and telecommunications. Assist with business driven projects through consultation, design, and implementation of necessary infrastructure and enterprise applications.

Duties & Accomplishments:

Datacenter migration project leadership (server & network)

Implementation/support for business driven projects

Migration of Sharepoint & Exchange 2010 to Office 365 environment

Validated enterprise application support

Design and deployment of corporate Intranet using Sharepoint 2013

Hyper-V virtual environment configuration & management

Windows server OS, feature/role installation & configuration

oADDS, DNS, DHCP, DFS, WINS, File & Print, WSUS

End User support: Accounts, hardware, enterprise software

IT Infrastructure design, configuration & maintenance

Telecom/network management, installation & configuration

Research new technologies for systems & process improvement

Participate in vendor selection for new or existing services

Stoltz Management of DE, Inc. Bala Cynwyd, PA

IT Manager January 2008 – March 2014

Responsible for the day to day IT requirements of the company such as user management, troubleshooting, help and advice. Maintaining server and desktop hardware/software, local and wide area networks, IT security, backups and telecommunications. Oversee vendor relationships, departmental budgeting and personnel.

Duties:

VMware and Hyper-V virtual environment configuration & management

Server hardware procurement, Windows server OS installation/configuration

oADDS, DNS, DHCP, DFS, WINS, File & Print

Microsoft Terminal Services, Session Broker & Gateway server

Management of internal & co-location infrastructure including:

oSophos UTM, Juniper Firewall/VPN, Cisco routers/switches/VPN

oHP C7000 Blade Chassis, EMC CX-3 SAN, Dell PE servers

oEaton Powerware Blade UPS

End User support: Accounts, hardware, enterprise software

Oversee troubleshooting, systems backups, archiving, disaster recovery and provide expert support when necessary

IT Infrastructure design, configuration & maintenance

Telecommunications management, installation & configuration. Including Fiber Ethernet, T1, High speed cable, wireless, and satellite services

Research new technologies for systems & process improvement

Implement, document, and maintain IT Policies & Procedures

VWR International West Chester, PA

Help Desk III June 2005 – December 2007

Support 3,500 employees through phone calls, Emails, and voice mail

Provide support for Lotus Notes, Microsoft Office 2000, Windows 2000, and Windows XP Professional

Provide account administration for Novell, Citrix, and ACE server

Conduct remote connectivity support for Wireless high speed, DSL, Cable, AT&T Dialup, and Cingular Wireless Air Cards

Support VPN connections using Check Point Secure Client VPN-1

Utilize WebEx online meetings to remote control and troubleshoot employee desktops and laptops

Diagnose malfunctioning hardware such as CD-rom drives, floppy drives, hard drives, wireless and Local area network cards for IBM Desktops, Laptops, and Tablets.

Sapphire Technologies – MBNA Newark, DE

Help Desk Analyst July 2006 – December 2006

Support 20,000 employees through phone calls and Emails

Provide support for Microsoft Office 2003 (including Outlook), Windows 2000 and XP Professional

Provide account administration for Active Directory users, Unix, and Mainframe systems

Support VPN connections using Check Point Secure Client VPN-1

Utilize Windows Netmeeting to remote control and troubleshoot employee desktops and laptops

Diagnose malfunctioning hardware such as RAM, CD-rom drives, floppy drives, hard drives, Wireless and Local area network cards for HP/Compaq Desktops and Laptops.

Computer Aid, Inc. – Merck Pharmaceuticals Wilmington, DE

Help Desk I August 2004 – June 2005

Support 55,000 employees through phone calls, Emails, and voicemail

Provide support for Microsoft Outlook, Microsoft Office 2002, Windows 2000 and Windows XP

Provide account administration for Active Directory users, Citrix, AS/400, and Mainframe systems

Remote Connectivity specialist for Wireless high speed, DSL, Cable, ISDN, and iPass Dialup

Support VPN connections using Check Point Secure Client VPN-1

Utilize Microsoft Netmeeting to remote control and troubleshoot employee desktops and laptops

Diagnose malfunctioning hardware such as RAM, CD-rom drives, floppy drives, hard drives, wireless and Local area network cards for Compaq Desktops and Laptops

Install, configure, and troubleshoot monitors, and local or network printers

EDUCATION

Capella University Online

BS in Information Technology July 2015 - Present

Specialization in Project Management

The Cittone Institute Plymouth Meeting, PA

Program: Network Systems Professional Graduation Date: 1/2003

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