Customer Service Medical Assistant

Nicole Fries

** *** ***** ****, ******, DE *****

*************@*****.*** 302-***-****

Objective

An energetic, conscientious, and detail-oriented medical professional seeking to advance in the health care industry.

Relevant Skills

Patient registration

Patient vitals and blood draws

EKGs

Medical charting

Medical terminology

HIPAA and JCAHO

Typing ( 40 WPM)

Medical Billing ICD 10/ Coding Heart Saver

CPR/ First Aide Certified

Filing

Education

Delaware Skills Center, Wilmington, DE January 2012 to June 2012

Certified Clinical Medical Assistant (CCMA)

Certified Administrative Medical Assistant (CMAA)

First Aide and CPR

Delaware Technical and Community College 2003

Medical Transcription

Christiana High School 1998

High School Diploma

Work History

Delaware Cardiovascular Associates 2012 to present

Lead Medical Assistant who works independantly to effectively perform all office operations

Bank of America 2001-2002

Telemarketing, Collections, Customer Payment Management, handled multiple phone lines, Data Entry, Excellent Customer Service. Achieved over 150% of monthly goal on a consistent basis.

McDonalds Family Restaurant 1996-1999

Cashier, Drive-thru, Food Preparation, Customer Service

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