Customer Service Sales

Christopher M Milton

213-***-**** • **** Cardiff Ave, LA, CA 90034 •

*.***********@******.***

EXECUTIVE SUMMARY

I have extensive knowledge and experience in managing employees in commercial and residential construction. I have experience and understand the importance of profitability management, quality management, and have a strong ability to manage and delegate tasks to others. I take pride in building and maintaining healthy professional relationships.

CORE COMPETENCIES

• Provide Motivational Support

• Encourages Feedback

• Interpersonal Awareness

• Collaborative Relationship Building

• Natural Ability to Lead

• Self Motivated

• Positive Attitude

• Attention to Detail

• Ability to Adapt

• Product Knowledge

• Oral and Written Communication Skills

• Implement Teamwork

• Customer Service

• Class A CDL Permit /License

• Critical Thinking

• Previous Sales Background

• Software System Experience

• Preventative Maintenance

• Physically Fit (Ability to work long hours and

endure weather conditions)

• Maintain Professional Appearance

• Problem Solving Ability

PROFESSIONAL EXPERIENCE

J & B Materials (GMS Company)

Assistant Dispatch / Field Superintendent

2015- Present

• Implementing professionalism at all job sites

• Prioritizing

• Preview jobsites

• Problem solving ability

• Equipment Maintenance

• Building relationships with superintendents, foremen, as well as customers

• Daily Scheduling

• Excellent ability in practicality and efficiency

• Aiding in strategic planning

• Deep knowledge of commercial code requirements

• Develop and implement best practices to improve

operational efficiency

• Evaluate individuals performance

Colonial Materials INC (GMS Company)

Field Supervisor/Boom Truck Driver/ Operator/

Flatbed 2013 – 2015

• Member of safety committee

• Supervisory role in the field

• Knowledge of various types of machinery

• Secure material before hauling

• Ability and knowledge to perform proper inspection

• Finding most efficient way to stock material while adhering the safety regulations

• Operating seat/ remote booms

• Communication with Contractors/ Sub Contractors

• Accessing new job sites

•

Carolina Builders

Assistant

Superintendent 2010- 2013

• Organizing jobs and work orders

• Receiving Orders / Estimates

• Enforce OSHA regulations

• Teach Professionalism

• Time Management

• Scheduling

Volvo of the

Triad 2007-

2010

Sales Manager

• Communicating with clients

• Overcoming objections

• Closing Negotiations with clients

• Interviewing / Training new employees

• Reaching Goals as team leader and encourage the sales team

Roco & Associates 2004-

2007

Foreman

• Demolition of commercial properties

• Laying granite/ marble

• Maintain professional appearance between the staff

• Share OSHA knowledge between the worker

EDUCATION

Diploma Oak Ridge Military Academy

Business Administration Program Appalachian State

University/ UNC- Charlotte/ FTCC- W-S

OSHA Certified

Certified In All Lifts and Fall Protection

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